Maintenance Technician

Location

Field

Operations Leader

Our Field Maintenance Technicians ensure that equipment in our restaurants is maintained in a compliant, reliable, and efficient manner.

• Restaurant Team
• District Managers
• Vendors
• Corporate Office contacts

• Diagnose, repair, and maintain HVAC, refrigeration, cooking equipment and related systems.
• Install and finalize connections to utilities for equipment (plumbing, electrical, gas, steam).
• Organize work by consulting manufacturer documentation and securing materials.
• Test, repair, and replace components of food service equipment.
• Perform preventive maintenance, troubleshoot breakdowns and maintain supplies.
• Maintain equipment records and conduct periodic assessments.
• Respond to emergencies, nights and weekends.
• Provide plumbing, electrical and light equipment repair and carpentry functions.
• Ensure safe work environment and compliance with regulations.
• Collaborate with management on projects and tasks.

• 5+ years of experience in the trades.
• Experience with HVAC, electrical, refrigeration and cooking equipment platforms; valid Commercial Contractor License or equivalent for HVAC.
• Exceptional customer service and verbal communication skills.
• Basic knowledge of carpentry and building schematics.
• Mechanical troubleshooting abilities.
• Ability to work independently and manage time constraints.
• Valid driver’s license with good driving record.
• Must work outdoors on roofs during all seasons.
• Physical ability to bend, stoop, lift, and climb ladders; lift up to 40 lbs.
• Ability to work long hours, travel, potential overtime.
• Availability on-call 24 hours via pager.
• Manage equipment storage pods, inventories, transportation, and expense records.

• Customer Focus
• Initiative
• Technical Knowledge
• Decision Making/Problem Solving
• Communication
• Flexibility
• Planning/Organizing

• Provide exceptional customer service during field service duties.
• Analyze and troubleshoot high voltage and low voltage electrical systems.
• Fabricate and install electrical components.
• Conduct regular maintenance and repairs on industrial electrical equipment.
• Ensure compliance with safety regulations and protocols.

• Previous experience as an industrial electrician or field technician.
• Strong knowledge of high voltage and low voltage electrical systems.
• Ability to analyze and diagnose electrical issues.
• Proficiency in fabricating and installing electrical components.
• Excellent problem‑solving skills.
• Strong attention to detail and ability to follow instructions accurately.
• Ability to work independently and as part of a team.
• Excellent communication and customer service skills.

Note:

This position may require occasional travel to different job sites.