Teller​/Member Service Representative

Start Your Financial Services Career with Kohler Credit Union

Are you looking for a rewarding customer service career with opportunities for growth in the financial services industry? Kohler Credit Union is looking for a Full‑time Teller/Member Service Representative to join our team at our Mequon Branch
.

With a starting pay range of $19.15 to $21.40 per hour
, this is an excellent opportunity to launch a banking career with a respected, community‑focused credit union.
No prior banking experience is required
. We provide the training and support you need to succeed. If you enjoy helping people, building relationships, and delivering exceptional service, we'd love to meet you.

At Kohler Credit Union, we believe our employees are our greatest asset. We foster a supportive workplace culture that encourages professional development, career advancement, and work‑life balance.

In addition to competitive pay, we offer a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) with employer contributions, generous paid time off, tuition reimbursement and continuing education support, career development and advancement opportunities, and a collaborative and team‑oriented work environment.

As part of our Mequon team, you'll help members achieve their financial goals while making a meaningful impact in the local community.

As a Teller/Member Service Representative, you'll play an important role in delivering outstanding member service and supporting daily branch operations. This position combines customer service, cash handling, and financial product education to help members make informed financial decisions.

• Deliver exceptional member and customer service during every interaction
• Build strong relationships with members and identify financial needs
• Process deposits, withdrawals, payments, and other transactions accurately
• Maintain cash drawer balances and follow cash handling procedures
• Recommend appropriate credit union products and services based on member needs
• Support branch sales and service goals through relationship building
• Follow all operational, security, compliance, and regulatory requirements
• Communicate effectively with members and team members in person, over the phone, and through electronic channels
• Participate in ongoing training and professional development programs

• High School Diploma or GED required
• Strong customer service and communication skills
• Basic math, computer, and problem‑solving abilities
• Cash handling, retail, hospitality, or customer‑facing experience preferred
• Positive attitude, adaptability, and willingness to learn

Medical, dental, vision insurance; 401(k) with employer contributions; generous paid time off; tuition reimbursement; career development and advancement opportunities; collaborative and team‑oriented work environment.

Salary: $19.15 - $21.40 per hour

Applicants must be legally authorized to work in the United States without current or future visa sponsorship.