Business System Analyst

Responsibilities

• Manage daily operations of the ERP system, including configuration, upgrades, troubleshooting, and performance monitoring.
• Configure, maintain, and support Delmia Works IQMS modules across manufacturing, accounting, costing, job costing, and supply chain.
• Partner with departments to align ERP functionality with evolving business needs and cross‑train to support all IQMS applications.
• Lead ERP implementation, customization, and integration with other business applications across multiple sites.
• Coordinate with IT and vendors to deploy new modules, support EDI onboarding for customers and vendors, and ensure seamless rollouts.
• Respond to user issues with urgency; gather requirements, analyze workflows, and identify ERP‑driven solutions to enhance efficiency.
• Ensure accuracy, security, and integrity of ERP data, while supporting data models, testing scenarios, and change management initiatives.
• Develop, maintain, and troubleshoot dashboards and reports using SQL, Crystal Reports, Excel, and BI tools (Power BI preferred).
• Prepare documents for projects including functional/technical specifications, process documentation, issue logs, and summaries.
• Provide user training, refresher courses, and ongoing support to improve ERP adoption and system utilization.
• Lead ERP related projects, including scope, budget, schedules, and risk management, while communicating status to leadership.
• Collaborate across departments to deliver technology solutions that improve operations and support decision making.

• MUST HAVE: IQMS (ERP) Experience
• Bachelors Degree in Information Technology, Business or related field
• Manage daily operations of the ERP system, including configuration, upgrades, troubleshooting, and performance monitoring.
• 3+ years of ERP system experience (Delmia Works IQMS strongly preferred).
• 3+ years of business analysis and project management experience.
• Strong understanding of manufacturing operations, workflows, and process flows.
• Knowledge of IQMS modules including Manufacturing, Accounting and Costing.
• Proficiency in SQL, Crystal Reports, Excel, and reporting/BI tools
• Demonstrated experience in ERP implementations, software deployment, testing, and troubleshooting.
• Willingness to travel as needed to support multiple facilities.