Office Assistant II - Extra- Office Assistant II

Job Title

This recruitment is being established to obtain a current eligible list for both Full time and Extra-Help vacancies.

Duties may include, but are not limited to the following:

• Assist the public in person or by telephone and obtain information needed in order to determine appropriate action to be taken.
• Answer inquiries related to the department's services, programs and operations. Disperse relevant information and refer clients to the appropriate personnel or location.
• Explain proper use of forms and documents, screen and distribute incoming mail, material, and letters.
• Make appointments, screen and route incoming calls using a phone console or routing equipment.
• Maintain a variety of department personnel, financial, and statistical files and records in accordance with prescribed procedures and regulations.
• Check and review a diversity of information for completeness and accuracy, resolving discrepancies and errors.
• Perform numerical, alphabetical, chronological and/or subject matter filing, control logs, researches and assembles information from different locations.
• Compile and assemble information from various sources and produces a variety of computer-generated materials such as graphs, letters, reports, and fiscal or statistical statements.
• Proof-read typewritten material for grammar, punctuation, spelling, sentence structure, format, layout and clarity of language. Verify completeness and accuracy of references and identify and correct errors.
• Compose letters in response to requests for general information, ensuring the information provided is complete, accurate, and consistent with prescribed forms, procedures and regulations.
• Order supplies, monitor inventories, arrange for equipment repair, and maintain property control records.
• Some positions may be required to be fluent in languages in addition to English.

Experience: One (1) year of full-time experience performing clerical work in an office environment. Desirable: Type at a corrected rate of 45 words per minute from clear copy.

• Operate a personal computer and other modern office equipment.
• Communicate effectively with others in person, in writing, and over the telephone.
• Analyze data, interpret directions, procedures and regulations, and develop appropriate responses.
• Create correspondence, spreadsheets, and presentation materials using various computer software programs.
• Respond appropriately to situations.
• Complete multiple priority projects with conflicting deadlines and under stressful conditions.
• Maintain confidential information in accordance with legal standards and/or County regulations.
• Frequent use of depth perception, peripheral vision and color perception.
• Frequently lift, carry, reach, push, pull, twist and manipulate large and small objects.
• Occasionally kneel, bend, twist, squat, balance and crawl.
• Frequent use of hand-eye coordination.
• Occasionally lift and carry up to 40 pounds.
• Normal dexterity, frequent holding and grasping.
• Sit, stand or walk for long periods of time.
• Frequent use of data entry device including repetitive hand and arm motion.
• Regular attendance is an essential function.

Knowledge of:

• Basic mathematical functions.
• Clerical and department work practices, procedures, programs, services, policies, and regulations.
• Correct English usage, grammar, sentence structure, spelling, vocabulary and punctuation.
• Modern office methods and practices including filing systems, business correspondence, and reception techniques.
• Business report writing and customer service techniques.
• Lead work and staff development techniques and practices.
• Common word processing, spreadsheet, and database software packages.

Ability to:

• Understand and carry out oral and written instructions.
• Exercise good and independent judgment in determining and selecting appropriate processes, alternative, forms and desired actions within the bonds of established work practices, procedures and commonly used regulations.
• Make arithmetical calculations with speed and accuracy.
• Prepare and maintain accurate reports and records.
• Establish and maintain cooperative and effective work relationships with others.
• Deal…