Crew Member, Customer Service​/HelpDesk

Position Overview

Sky Zone Crew Members are part‑time associates that have the opportunity to gain work experience across multiple departments while building essential workforce skills such as customer service, safety management, and effective communication. If you enjoy a fun and dynamic environment where play is your profession, you may be considered for any of the following part‑time opportunities:

• Court Monitor (Safety Crew)
• Café Associate
• Party Host
• Front Desk
• Membership Sales

An application is required to be considered, but we understand candidates may not have prior work experience.

All Crew Member stations require working closely with park members, guests, and colleagues. It is expected that employees provide a friendly and memorable customer experience while maintaining a safe, healthy, and clean environment.

• Must be 16 years of age or older.
• Comfortable engaging with large groups of people.
• Able to work a flexible schedule during park operational hours, including normal business hours, evenings, weekends, and some holidays.
• Previous experience in a high‑volume, customer‑facing role is ideal but not required.
• Customer service or sales experience is considered a bonus.
• Able to sit, stand, and move around the park for long periods of time.
• Must be able to lift a minimum of 20 pounds.

• Ability to remain stationary and move around the park for long periods of time to accommodate guest, park, and safety needs.
• Ability to lift and/or move a minimum of 20 pounds.
• Ability to frequently communicate and interact with employees and customers in a busy and often loud indoor environment.

The pay for this position is $16.90/hr, a fixed starting rate with no additional pay range at this time.