SSHA Student Services Assistant; On-Site

Hiring Range

The University of California, Merced is required to provide a reasonable estimate of the compensation range for this role. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position.

Salary offers are determined based on final candidate qualifications and experience. The full salary range for this position is Step 1: $27.17 - Step 17: $38.61. The hourly range the University reasonably expects to pay for this position is Step 1: $27.17/hr.

Initial applicant review will begin on or around May 25th, 2026. This posting will remain open until the position is filled.

This position is fully On-Site.

Clerical & Allied Services— CX Teamsters Local 2010.

Under the supervision of the Director of Student Services for the School of Social Sciences, Humanities, and Arts (SSHA), the Student Services Assistant works closely with SSHA Student Services staff to plan, develop, and implement coordinated, comprehensive student and faculty support programs. Provides administrative support to SSHA Academic Advising, the Director of Student Services, and the Assistant Dean of Student and Instructional Services.

Responsibilities include:

calendar support to the Assistant Dean of Student and Instructional Services and Director of Student Services, preparing and submitting supply orders, tracking and budget related requests, preparing and disseminating digital communications to students and faculty, logistical support for committee and staff meetings, processing routine academic advising/student forms, updating student records, student‑focused event planning, editing websites, and creating a welcoming atmosphere for students into the School, directing them to appropriate university resources.

Often serves as the first point of contact for students visiting the SSHA Academic Advising Reception. Supervises SSHA Academic Advising Student Assistants.

• Oversees the undergraduate student petition process for academic advising forms, including but not limited to:
  General Petition Form, Course Approval Form, Petition for Excess Units, SSHA Multiple Major Application Packet Submission, and Subsequent Course Repeat. Reviews and prepares undergraduate student petitions, ensuring accuracy and required documentation is included. Works with the Director of Student Services to develop protocols for approving petitions to promote consistency and efficiency in processing. Assists in tracking student attendance, updating student records, and extensive data entry.
  
  Archives student forms and documents electronically. Updates business processes in response to electronic workflow updates. Creates, updates, and maintains web pages related to School‑based student form and petition processes using basic knowledge of web editing tools. Tracks and assesses undergraduate student petition submissions to provide data to SSHA Student Services leadership in order for undergraduate petition processes to be the most efficient for student support.
• Supervises SSHA Academic Advising Student Assistants and manages SSHA Academic Advising reception. Provides direct supervision, ensuring reception coverage. This includes creating shift schedules for student employees, reviewing and approving timesheets, reviewing time off requests, updating the Employee Hours file, facilitating weekly team meetings, co‑planning and co‑facilitating training, conducting one‑on‑one meetings, managing hiring of Student Assistants, and participating in the Student Employee Leadership team.
  
  Supports reception coverage, greets students and faculty during check‑in, directs them to appropriate academic advisors and campus resources, ensures accurate data, and creates a safe, welcoming space for all students. Assesses the program, including undergraduate petition processing times, reception…