Services Analyst I​/II

Staff Services Analyst

Position Information:
Under general direction trains to and performs a variety of administrative and program analysis and development to utilize varied methodologies and techniques in gathering, organizing, and analyzing information through automated systems; to prepare studies and reports as assigned; to assist with or supervise the administration and implementation of programs and services; and to do related work as required. The Staff Services Analyst I is the entry level classification in the Staff Services Analyst series.

Incumbents in this class work under close supervision performing a variety of analytical, program and administrative support assignments. The Staff Services Analyst II is the experienced, journey level classification in the Staff Services Analyst series. Incumbents at this level work under general direction and perform duties independently providing complex analytical, administrative assistance, and program implementation assignments. Incumbents may also provide some project direction for other technical staff or supervise office support staff.

Both classifications may be assigned in any one of a variety of specialty areas such as administrative analysis, fiscal analysis, staff development, departmental personnel activities, employment and training, social services, family support, eligibility services, mental health services, and alcohol & drug services. Responsibilities will vary depending upon area of assignment and based on department needs.

Examples of Duties:
Duties may include, but are not limited to, the following:

• Performs a variety of general analytical work, system and program development, and provides administrative support for division or department assigned.
• Gathers, analyzes, and presents information/data. Also works with other governmental agencies.
• Develops recommendations and alternatives on policies, program systems development and implementation.
• Reviews and analyzes legislation and regulations, advising executive management on its potential impact. Also facilitates departmental compliance with federal and state plans.
• Develops staff training needs assessments and training programs. Provides training to Department staff and community organizations.
• Represents the Department with the public, community organizations, and other government agencies.
• Assists with the preparation of public information documents, prepares and monitors division and department budget and assists with preparing and monitoring grant proposals programs.
• Conducts automation planning and identification and analysis of department programmatic requirements and system changes and problems.
• Prepares and devises charts, workload statistics, writes staff reports, prepares materials for Board of Supervisors, enters, manipulates, retrieves information, develops ad hoc reports and performs all required departmental functions of the computerized human resources information system.
• Depending upon area of assignment, may also be required to perform the following duties:
• Conducts job audits and prepares drafts of class specifications, prepares special studies, statistical reports and surveys, and participates in making recommendations for revision or maintenance of the classification plan.
• Performs administrative analysis, fiscal analysis, personnel, staff development, employment and training, social services, family support, eligibility services, mental health services, alcohol & drug services, makes administrative decisions and provides support.
• Maintain records, evaluates various correspondence and applications for employment, and assists in the recruitment and selection process.
• Develops and reviews materials in compliance with EEO, Affirmative action and County and CDSS guidelines. Also serves as Department EEO Counselor and Title VII investigator.
• Monitors departmental budget and accounting systems, fiscal forecasting, departmental fiscal management, and the preparation and submission of annual and quarterly staffing, expenditures, funding and status reports.
• Coordinates data processing activities involving programs, plans system test activities and approves data processing…