Systems Specialist - Information Technology
Job in
Merced, Merced County, California, 95343, USA
Listing for:
Merced Irrigation District
Full Time
position
Listed on 2026-05-19
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Cybersecurity, Network Administrator
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly
USD
80000.00
100000.00
YEAR
Job Description & How to Apply Below
Position Overview
Under the direction of the Information Technology Manager, the IT Systems Specialist plays a key role in maintaining and enhancing the District’s technology infrastructure. This position supports reliable, secure, and efficient operation of network, server, storage, virtualization, VoIP, and backup systems. The specialist delivers advanced technical support to end users, troubleshoots complex issues, monitors performance, documents processes, and contributes to technology projects that empower District staff and operations.
Key Responsibilities Customer & Technical Support
Deliver high-quality technical support and exceptional customer service to District staff.Troubleshoot and resolve hardware, software, operating system, peripheral, and connectivity issues.Manage user accounts, permissions, access controls, and provide timely updates to users and leadership.Enterprise Systems Administration
Install, configure, maintain, and update server operating systems, enterprise applications, and desktop environments.Administer virtualization platforms (e.g., VMware, Hyper‑V), monitor resource usage, and perform maintenance.Support core services including Active Directory, Group Policy, DNS, DHCP, file/print, and related technologies.Manage storage systems (SAN/NAS or cloud-based), data organization, backups, and restore operations.Monitor system performance, capacity, and availability; proactively identify and resolve potential issues.Maintain accurate documentation, procedures, configurations, and inventory records.Assist with system upgrades, patching, and scheduled maintenance activities.Network & Communications Support
Troubleshoot LAN/WAN/wireless connectivity and support networked applications across multiple sites.Perform routine network performance monitoring and report anomalies.Install, configure, and support VoIP phones and related systems (Cisco preferred).Provide basic configuration and troubleshooting for Cisco switches, including VLANs, port settings, and maintenance.Security & Compliance
Support security operations, including antivirus/EDR, email security, content filtering, patching, and vulnerability mitigation.Assist in enforcing security policies and implementing best practices.Contribute to backup, disaster recovery, and business continuity processes.Project & Vendor Coordination
Participate in IT infrastructure projects, including upgrades, deployments, and migrations.Collaborate with vendors for technical support, repairs, and product information.Contribute to project planning, documentation, and requirements gathering.Other Duties
Perform related tasks as assigned, including work outside normal business hours for maintenance, emergencies, or projects.Stay current with evolving technologies and recommend improvements to enhance District systems.Qualifications Education
Bachelor’s degree in Computer Science, Information Technology, or a related field is preferred. Equivalent combination of education and experience may be considered.Experience
At least five (5) years of progressively responsible experience in supporting servers, networks, enterprise applications, and end‑user systems. Candidates with strong relevant experience and a growth mindset are encouraged to apply.Relevant certifications such as Network+ and/or Security+, Microsoft (MCSA/MCSE or equivalent), CCNA, VMware, or cloud‑related credentials.Familiarity with cloud platforms (AWS, Azure), scripting/automation (Power Shell, Python), or modern endpoint management tools.Knowledge of
Windows Server environments, Active Directory, and Group Policy.Microsoft Office Suite and common enterprise applications.Networking concepts (TCP/IP, LAN/WAN/Wireless, VLANs, basic routing/switching, firewalls).Security tools and practices (antivirus/EDR, email security, content filtering, vulnerability management).Virtualization technologies (VMware, Hyper‑V) and storage/backup solutions.VoIP systems (Cisco preferred).Systems documentation and IT service management best practices.Ability to
Communicate technical information clearly and effectively, both verbally and in writing, to technical and non‑technical audiences.Trouble shoo…
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