Temporary Social Media and Community Outreach Intern

Social Media And Community Outreach Assistant

Under general direction, incumbent will assist with planning, organizing, coordinating, and creating social media and community outreach for City events, meetings, and projects.

The incumbent is expected to be technically proficient in content creation, social media literacy, social media analytics, and other public facing items. Incumbent must exhibit a mastery of grammar in both oral and written communications and demonstrate professional customer service.

Reports to:

City Manager or designee

Classifications supervised:
This is not a supervisory classification.

The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.

The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.

• Social media strategies, analytics, and scheduling tools
• Best practices in social media communication
• Best practices in customer service
• Proper grammar rules
• Business etiquette

• Organize and support community events and outreach programs.
• Write public facing updates, bulletins, and announcements using proper grammar and in incumbent's own words. AI shall be limited in its use as a resource only and shall not be used to write public facing documents in its entirety.
• Complete tasks in a timely manner, using available software tools for follow-up of any outstanding items as needed.
• Follow directions.
• Work collaboratively in a team setting.
• Communicate with the public in a professional manner.

Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

A degree or coursework in communications, public relations, marketing, or a related field.

Work with social media platforms, such as Facebook, Instagram, Twitter/X, Next Door, and Linked In, in a professional setting.

Familiarity with content creation tools is highly preferred.

Possession of an appropriate California Driver license. Reliable transportation is required to ensure the ability to travel to work during the expected hours.

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

Work is performed in an office environment with travel from site to site and frequent contact with staff and the public.

Primary functions require sufficient physical ability to work in an office environment; frequently stand and walk; sit for extended periods; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 pounds; corrected hearing and vision to normal range; verbal communication; and use of engineering and office equipment, including computers, telephone, calculators, copiers, and FAX.