Composite Lay Up TechnicianComposite Assembler

Provides a variety of clerical and administrative tasks related to the receiving and crediting of member‑consumer payments in conformance with approved accounting practices and procedures.

Reports to:

Member Services Manager

• Receives and credits member‑consumer payments through mail and at the counter and drive‑in window.
• Prepares a variety of reports requiring investigation, verification, classification, recording and/or reconciling of data.
• Receives member‑consumer requests for connections, disconnections, reconnections or new services.
• Completes paperwork on terminated accounts.
• Receives service orders and forwards them to the appropriate department.
• Responds to member‑consumer inquiries, satisfies their complaints or refers them to the proper person(s).
• Observes all safety rules.
• Processes returned checks.

Equipment Operated:
Position utilizes computer terminals, calculators and other standard office equipment in the completion of duties.

Abilities and

Skills:

Must be able to carry out a variety of activities which require a high degree of accuracy and attention to detail. Position requires on‑going contact with member‑consumers under various circumstances, which requires tact and diplomacy.

Physical Effort:
Must be able to perform the activities listed in the position description. Activities are performed at a counter, drive‑in window, computer terminal and desk. Sitting, walking and standing are normally used in carrying out the assigned duties.

Working Conditions:

Office environment.

A good knowledge of English grammar is required to communicate policies and other information to member‑consumers. The position requires performing a variety of mathematical calculations. Job knowledge is normally acquired through the completion of commercial courses leading to a high school diploma or equivalent. Must have knowledge of billing and collections policies and procedures. Previous office experience in a public contact position is desirable.

One to three years as a Consumer Service Representative experience is required. Bilingual (English and Spanish) is preferred.

Magic Valley Electric Cooperative is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration without regard to an individual’s sex, race, color, religion, age, disability status, protected veteran status, national or ethnic origin, gender identity or expression, sexual orientation. Women, minorities, protected veterans, and the disabled are strongly encouraged to apply.