Store Manager - Perry Ellis

Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 42 Brands domestically and internationally recognized brands including:
Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist® and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including:
Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.

ABOUT THE COMPANY:

Perry Ellis is a clothing company of Menswear designer & retail chain featuring tailored apparel, from suits to casual wear & accessories. Perry Ellis’ passion and OPTIMISM for living life to the fullest is instilled in the culture, written into its history, and sewn into every product.

SUMMARY:

A store manager is responsible for overseeing the daily operations of a store, making sure it runs smoothly and effectively. The store manager is responsible for directing all activity required to achieve or exceed goals, including sales and profit objectives, customer service, human resources (as it relates to development and retention of the team) payroll and operating expenses, loss prevention, and merchandise presentation.

RESPONSIBILITIES:

• Customer Experience — Ability to function as a role model at all times, ensuring that customers remain the top priority; ability to respond to all customer complaints or needs. Achieves excellent scores on secret shopper reports; promotes merchandise and demonstrates product knowledge to customers and assists them with any requests.
• Revenue Generation Responsibilities — Shares vision and plans execution store strategy in alignment with corporate and district initiatives; achieves store financial objectives in sales, comp store increases, sales per square foot, expense control, units per transaction, payroll percent and shrinkage; educates the store team on reports, analysis of business trends and inventory opportunities; analyzes business reports and develops strategies to maximize financial performance.
• Operational Responsibilities — Prioritizes workflow through planning and time management; maintains appropriate staffing levels based on business trends and payroll guidelines; understands and complies with all company policies, procedures and operations; responsible for maintenance of the physical appearance and cleanliness of the store; recognizes problems, analyzes causes, and generates alternatives and solutions; maintains compliance of all company assigned training; demonstrates ability to convey company expectations;
  
  protects Company assets (Inventory, Cash, Store fixtures and all other company property); communicates all loss prevention occurrences to the District Manager, Market Manager when applicable and Loss Prevention Manager; practices excellent customer service to prevent theft; reviews and audits store processes, transactions and paperwork to ensure compliance; supervises, leads, and motivates staff.
• Visual, Brand And Product Management — Ensures execution of pricing strategies to achieve gross margin; merchandises the store according to visual guidelines and holds teams accountable to visual standards; communicates inventory opportunities to the District/Market Manager; participates in timely planning and execution of store planograms; ensures the store team understands the company’s brand position; ensures replenishment of merchandise on the selling floor;
  
  instructs and participates in visual merchandising standards and directives.
• People Responsibilities — Ensures all PEI customer service standards are met; adheres to Human Resources standards; recruits, selects, hires and develops diverse talent; fills open positions with qualified candidates within 30 days; assesses, develops, educates, mentors and provides timely feedback and coaching; holds the store team accountable for results; manages conflict; empowers and involves the team in decision making; receptive to feedback and fosters dialogue around…