Sales Associate

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a modern, confident, and effortless style, while Bonobos is a menswear brand known for exceptional fit and a personalized retail model. Customers experience our brands in over 400 Express retail and outlet stores, 50 Bonobos guide shops, and online at  and

Express is seeking a Retail Sales Associate to join our team. The Sales Associate is responsible for providing a great in‑store shopping experience, assisting with stocking, cleaning, folding merchandise, and other tasks as directed.

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room.
• Follow company policies and procedures to ensure safety.
• Assist with product launch changes according to company SOP.
• Deliver a great customer experience and process transactions quickly and accurately.
• Resolve customer service issues promptly and communicate resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging participation.
• Other essential functions may be assigned by your supervisor.

• Education:
  
  High School or Equivalent.
• Years of experience: 0–2 years of relevant experience, minimum 6 months.
• Proficient with technology such as iPad and registers.
• Availability: nights, weekends, and non‑business hours.
• Meets physical requirements.

• Previous retail experience preferred.
• Strong customer service and communication skills.
• Collaborative team player.

• Medical, pharmacy, dental, and vision coverage.
• 401(k) and Roth 401(k) with company match.
• Merchandise discount.
• Paid Time Off.
• Parental leave for new parents.
• Part‑time associates may receive additional benefits such as paid sick leave, public health emergency leave, and voluntary benefits through You Decide.

Applicants must be currently authorized to work full‑time in the United States. PHOENIX does not sponsor visas for this position.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other employment terms on the basis of protected characteristics. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities.

PHOENIX does not accept unsolicited resumes or calls from third‑party recruiters or employment agencies. In the absence of a signed Master Service Agreement and HR approval, PHOENIX will not consider or approve payment to any third‑parties for hires.