Studio Manager - Seattle; Fibr

Job Summary

Studio Manager is responsible for operating and overseeing all front‑of‑house fitness studio operations, as well as leading and developing the sales team. The Studio Manager meets and exceeds key performance sales indicators including membership sales and renewals, retail, and concession sales, while mentoring and coaching all sales staff in various sales techniques, regulating workout traffic, and maintaining premium customer service. The Studio Manager works closely with the Regional Sales & Ops Manager on managing, training, and coaching sales staff, coordinating studio events, and supporting all OTF business and employee policies to ensure impeccable studio operations.

The Studio Manager develops and leads a high‑energy culture within the studio and ensures OTF branding through consistency and continuity.

• Oversee the hiring, onboarding, and scheduling process of new hires.
• Work closely with the Regional Sales & Ops Manager to train, develop, and coach sales staff members.
• Manage and oversee sales staff workflow throughout the day.
• Drive in‑studio contests based on goals – create incentive programs and drive results with sales staff.
• Ensure that all front desk processes are followed including, but not limited to: proper member check‑in, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, change requests, and document scanning.
• Provide and maintain the highest level of customer service across all team members and interactions.
• Uphold and adhere to all studio cleanliness and sanitation standards by setting the example, including restroom checks, equipment cleaning and sanitation, mopping floors, wiping down, and sanitizing surfaces.
• Coordinate with Assistant Studio Manager and Regional Sales & Ops Manager on social media initiatives.
• Coordinate with Regional Sales & Ops Manager to develop initial and ongoing sales drivers (presale events, studio events, outreach).
• Develop a high energy culture through contests and incentive‑based motivation.
• Model all studio activities through self‑involvement (leading by example) and ensure OTF branding through consistency and continuity in all actions.
• Other duties/projects, as needed and assigned, to support successful studio operations and goal achievement.

• High school diploma or equivalent.
• Minimum of 2 years experience in a Manager or Assistant Manager role.
• Previous sales leadership and customer service experience.
• Experience working in a quota‑bearing structure preferred.
• Proficient in Microsoft Office.
• Opportunities for advancement! We strive to develop our teams within, and our goal is to offer our OTF rockstars long‑term career opportunities.
• Workout for free!
• Casual/fitness dress code.
• 401(k) plan.
• Dental and vision insurance plans.
• Other benefits to include supplemental insurance plans such as hospital, indemnity, and critical illness.
• Potential for PTO benefits and medical insurance after initial measurement period.

TBD after successful completion of training, depending on business needs.

Full Time

The presence and influence of Diversity & Inclusion within Orange theory Fitness Afterburn is not just a vital and ethical standard to maintain but a powerful confluence and mandatory action. We strive to create an atmosphere free of prejudice and discrimination where all voices can be heard and where diversity can be recognized as an asset rather than an obstacle. Our mission is to coach and train our team to be inclusive and accepting of our differences.

We believe that in order to affect the change that we want to see in the world, it begins with how we, Orange theory Fitness Afterburn, are committed to creating workplace equity and diversity while cultivating, fostering, and protecting a culture of inclusion and acceptance.

This employment opportunity is with one of the largest independently owned and operated Orange theory Fitness franchises, Afterburn Coaching, LLC.

• Afterburn provides equal employment opportunities to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Discrimination of any type will not be tolerated.
  • EEO is the Law
  • EEO is the Law supplement
• Afterburn is an Employment‑at‑Will Employer

• Flexible Schedules
• Workout for free
• Fitness casual dress‑code
• Passionate, collaborative work environment
• Orange theory Fitness has some of the best members, a fun studio environment, and supportive management. I would highly recommend this role to anyone seeking a job in this profession.