Bakery​/Coffee Shop Team Leader

Overview

Team Leaders lead by example, training all Bakery/Coffee Shop team members on guest service expectations across the department. The Bakery/Coffee Shop Department engages with guests through prompt order fulfillment, sharing knowledge about bakery and coffee offerings, and maintaining clean, well-stocked self-serve areas. We seek outgoing, friendly individuals to help deliver tasty, fresh bakery and drink items to our guests.

• Demonstrate enthusiasm and sincerity; tailor service to meet customer needs and build rapport through individualized service.
• Anticipate customer needs and questions related to products; stay knowledgeable in areas of responsibility, including product knowledge and vocabulary development; follow through on customer item requests, questions, and concerns.
• Complete the Bakery/Coffee Shop weekly team member work schedule.
• Maintain high-quality standards in product management and presentation; plan and execute merchandising, displays and pricing for the Bakery/Coffee Shop.
• Ensure effective ordering of all products for the department.
• Establish sales, gross profit, labor and supply budgets for the Bakery/Coffee Shop.
• Lead and participate in product promotions and focus areas.
• Conduct quarterly physical inventories and practice inventory control.
• Train all department team members and provide performance feedback and coaching.

• High level of self-motivation and initiative with the ability to problem solve in a diverse team environment.
• Ability to prioritize multiple tasks, meet deadlines, and maintain excellent time management and organizational skills.
• Strong interpersonal and oral communication skills; leadership experience and capability to train team members.
• Knowledge of food safety and relevant guidelines (e.g., HACCP/Health regulations).
• Two years of supervisory experience and proven success as a team leader is preferred.

• Competitive pay
• 20% team member discount
• Medical, dental, vision insurance (low cost to team members)
• Health savings accounts and Flexible spending arrangements (subject to plan eligibility)
• Company-funded disability and life insurance
• Employee Assistance Program
• Retirement plans
• Paid vacation, personal, and holiday time off
• Sick/safe leave as required by local/state laws
• Reduced-cost ORCA Card program for King County team members
• Education support
• Career development opportunities
• Wage/salary range: $29.15 - $32.00

All store employees must have a valid Washington State Food Workers Card to begin work.

Equal Employment Opportunity (EEO): It is the policy of Metropolitan Market, LLC that all employees and applicants be afforded equal opportunities in employment without regard to race, color, sex (including gender identity and gender stereotypes), national origin, religion, disability, or retaliation for engaging in an EEO protected activity. The Company prohibits discrimination or harassment based on any of these categories, as well as on age, genetic information, sexual orientation, marital status, status as a parent, military service, or any other bases protected under applicable local, state, or federal law.