Senior Engineer, Customer Quality Engineering

Engage with customers, sales teams, and factory, product, supply chain, and quality teams
Execute Customer Quality Engineering responsibilities according to CQE policies, Entegris processes, account-specific support plans, and CQE management direction
Support the Materials Solutions Division
Participate in problem solving, change management, customer and internal audits, project development, product support and development programs, and other cross-functional projects
Collaborate with cross-functional teams across products, regions, customers, and suppliers
Demonstrate excellence in planning, execution, discipline, learning, leadership, and teamwork
Provide business process documentation, item tracking, performance reporting, and continuous improvement project management
Collaborate remotely with colleagues, customers, and suppliers in virtual meetings

• Bachelor of Science Degree in Chemical, Mechanical, Electric/Electronic Engineering, or related technical field
• 5+ years experience in an engineering role in quality, process, equipment or materials
• Semiconductor industry experience ideally, though other manufacturing industries will be considered
• Experience managing issues and projects between internal stakeholders and customers, including escalation
• Project management experience focused on closing gaps between company capabilities and customer needs
• Experience with quality tools such as pareto, FMEA’s, SPC/SQC, histograms, trend analysis, process mapping, design of experiments, cause and effect diagrams, and 8D problem solving methodology
• Flexibility to work non-standard hours and alternate work shifts across a North America and Asia scope
• Experience working and communicating between North America-based manufacturing facilities and Asia-based support teams and customers
• Ability to travel 10% to 50% domestically and internationally
• Entegris does not provide immigration-related sponsorship; applicants must not require Entegris immigration sponsorship now or in the future

Demonstrates expertise in Customer Quality Engineering, project management, and quality tools within the semiconductor industry. Proven ability to collaborate across cross-functional teams and manage customer relationships effectively.

• Customer Quality Engineering
• Project Management
• Quality Tools
• Semiconductor Industry Experience
• Cross-Functional Collaboration

• Quality Engineering
• Project Management
• Process Mapping
• Design Of Experiments
• FMEA
• SPC
• SQC
• Trend Analysis
• 8D Problem Solving
• Cause And Effect Diagrams

• Leadership
• Teamwork
• Communication
• Problem Solving
• Flexibility

• Bachelor Of Science Degree

• Semiconductor
• Manufacturing
• Continuous Improvement
• Customer Support
• Quality Assurance