Billing Specialist

Position Summary

Generate invoices for programs, memberships, child care payments etc. Locate and notify customers of delinquent accounts by mail, telephone, or email to solicit payment. Duties include receiving payment and posting amount to customer's account; preparing statements to Program Directors and/or CFO notifying if the customer fails to respond; initiating proceedings to remove child from child care center for lack of payment;

and keeping records of collection and status of accounts.

• Assume the responsibility of receiving and sorting incoming payments with attention to credibility
• Manage the status of accounts and balances and identify inconsistencies
• Record information about financial status of customers and status of collection efforts.
• Issue and post bills, receipts and invoices
• Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
• Ensure all clients remain informed on their outstanding debts and deadlines
• Generate reports on billing activity with clear and reliable data
• Provide support and assistance when necessary to the Finance Department as requested by your supervisor.
• Maintains effective, positive relationships with the members, participants and other staff.
• Performs all other duties as requested from supervisor.
• Attends all staff meetings and in-service training.
• Assists with fundraising activities and special events.