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Director of IT – Networking & Infrastructure

Job in Meriden, New Haven County, Connecticut, 06451, USA
Listing for: Plimpton and Hills Corporation
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager, Cybersecurity, Systems Engineer
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below

Description

Hills Distribution (Parent company of Plimpton and Hills Corp.) is seeking a hands-on, execution-oriented Director of IT – Networking & Infrastructure to lead the architecture, standardization, security execution, and vendor strategy for IT infrastructure across a growing, multi-site distribution platform.

This role owns networking, infrastructure operations, Microsoft 365 tenant and licensing administration, end-user standards, helpdesk operations, and MSP/vendor performance—ensuring reliability, scalability, and a strong security posture as the company grows through operational scale and acquisitions.

The Director will partner closely with the IT Applications function (VP of IT / Business Systems) and serve as the primary infrastructure counterpart, allowing application leadership to remain focused on software and business systems while infrastructure execution is fully owned and accountable.

Core Responsibilities
  • Vendor Strategy & Managed Services Ownership
    • Develop and execute a vendor strategy across networking, infrastructure, telecom, endpoint, and support providers to ensure cost-effective, high-quality services.
    • Own MSP and vendor performance management, including escalation protocols and accountability, ensuring issues are resolved rather than redirected internally.
    • Manage procurement, contract negotiations, renewals, and vendor relationships aligned with business needs.
  • Architecture Standards & Technology Operating Model
    • Establish and maintain infrastructure architecture standards across all sites, including:
    • Networking patterns
    • Endpoint standards
    • Conference room build standards
    • Repeatable site “playbooks”
    • Lead planning, deployment, and ongoing maintenance of network and infrastructure systems across multiple locations.
    • Define and execute the infrastructure operating model, including processes, governance, and service delivery structures that scale with growth.
  • Security Posture, DR/BCP & Risk Management
    • Establish and maintain security practices, standards, and procedures to protect company networks, systems, and data.
    • Own infrastructure security execution, including:
    • Device and network controls
    • Vendor security alignment
    • Identity and access decisions in partnership with leadership
    • Oversee disaster recovery planning, business continuity readiness, and data protection initiatives.
  • Helpdesk Leadership & End-User Experience
    • Lead internal helpdesk resources and oversee support delivery across internal staff and MSP partners.
    • Implement service standards and performance metrics (ticketing flow, escalation paths, SLAs) and regularly report outcomes.
    • Drive end-user standardization across onboarding/offboarding, hardware provisioning, conference room technology, and site support.
  • Cloud & Infrastructure Modernization
    • Lead infrastructure modernization initiatives, including cloud hosting migration planning and execution where applicable.
    • Continuously evaluate emerging technologies and recommend practical improvements aligned with operational needs.
  • Executive Partnership & Reporting
    • Provide regular updates to the CFO and leadership on infrastructure performance, risks, vendor posture, and key initiatives.
    • Serve as the infrastructure bridge between business priorities and technology execution across sites and partners.
  • Qualifications

    Required

    • Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
    • 10+ years of progressive experience in IT networking and infrastructure, including leadership responsibility.
    • Demonstrated experience managing multi-site networking and infrastructure environments.
    • Strong knowledge of network architecture, infrastructure management, cloud concepts, and cybersecurity fundamentals.
    • Proven ability to manage vendors and managed services to deliver reliable outcomes.
    • Strong communication skills, stakeholder management, and execution discipline in a fast-paced environment.

    Preferred

    • Experience in distribution, logistics, or similarly operationally intensive, multi-site environments.
    • Familiarity with enterprise architecture concepts and large-scale standardization.
    • Relevant certifications (e.g., CISSP, CISM, CCSP) are a plus.
    Leadership Profile

    This role is best suited for someone who:

    • Operates with a strong “own it” mindset and solves problems end-to-end, especially when vendors stall.
    • Can set clear standards while remaining hands-on when execution is required.
    • Strengthens security posture through practical controls, clear policies, and disciplined execution.
    • Builds a scalable service model across helpdesk and MSP partnerships, using metrics to drive continuous improvement.
    Location & Travel
    • Northeast-based with flexibility on working location.
    • Ability to travel regionally across sites as needed.
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