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CMDB & ITSM Specialist - ServiceNow Expert
Job in
Meriden, New Haven County, Connecticut, 06451, USA
Listed on 2026-08-02
Listing for:
Voya Financial, Inc.
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
IT Consultant, IT Project Manager, IT Business Analyst
Job Description & How to Apply Below
Voya Financial, Inc. is seeking a Senior Configuration Management Analyst to oversee daily CMDB governance, from Service Now discovery through annual certifications. You will ensure CMDB data accuracy, define item scope, and coordinate with CI Owners and ITSM processes.
Strong CMDB, ITIL, and Service Now expertise are essential. The role emphasizes collaboration with Incident/Change/Problem teams, hands-on SOP development, and continuous CMDB health improvements, with a focus on reliable IT
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