Clinic Assistant

Planned Parenthood of Southern New England

Clinic Assistant – Full Time (37.5 h/week) – Meriden Health Center

• Provides and supports the clinician in providing world‑class, quality health‑care services that support the whole person.
• Provides excellent client‑centered customer service; ensures the client is the focus of all decision making.
• Participates in health‑center activities to achieve established productivity and revenue‑cycle goals.
• Partners with center manager and clinician to create efficient, effective systems and processes to ensure business success and sustainability.
• Knowledgeable of, and adheres to, organizational and clinical standards, protocols, and policies.
• Provides factual, non‑biased patient information and education necessary for the patient visit.
• Performs technical clinical functions such as blood pressure, venipuncture, lab work, medical charting.
• Performs basic office functions such as office reception, telephone triage, stocking supplies, filing, billing and coding, routine insurance data entry.
• Ensures an environment that appreciates and embraces a variety of experiences and perspectives arising from differences in race, culture, religion, age, gender, sexual orientation, ability and gender identity.

• Solution‑oriented; positive, optimistic, confident can‑do attitude.
• Ability to embrace a fast‑paced and dynamic environment where daily responsibilities could change frequently.
• Demonstrated ability to handle highly confidential information with diplomacy and tact.
• Comfortable discussing sexuality, contraception, sexually transmitted diseases and pregnancy options.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Working knowledge of Microsoft Word, Excel and Outlook is required.
• Must be able to work mornings, evenings, weekends and have reliable transportation.
• Bi‑lingual English/Spanish preferred.
• High school diploma or equivalent.
• Communicates clearly and directly; continuously able to hear, reflect, and act on feedback related to identity and equity with the aim to learn.
• Aware of multiple group identities and their dynamics; brings high self‑awareness, empathy and humility to interpersonal interactions.
• Authentic relationship building; interacts effectively and builds trust with a diversity of people, and has demonstrated the ability to effectively work across differences.
• Interested and committed to health equity; foundational understanding or interest in learning about the role of health inequity and its impact on patients and communities.
• Self‑awareness as it relates to belonging and equity; brings high self‑awareness, empathy, and humility to interpersonal interactions.

Mondays 11am‑7pm;
Tuesdays 10am‑6pm;
Wednesdays, Thursdays, Fridays 8:30am‑4:30pm; 1 Saturday per month.

$18.67 – $23.34 per hour. Salary may increase based on full years of experience.

Health, dental and vision insurance; paid parental leave; retirement savings; tuition reimbursement; generous paid time off; flexible spending account; wellness program and more.

PPSNE is committed to equal opportunity in all areas of its operations, including patient care and employment. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, marital status, genetics, veteran status, or any other protected category. Discrimination and retaliation are strictly prohibited.