Showroom Sales Consultant - Barrington, MA

Overview

Showroom Sales Consultant

Reports To: Showroom Manager

Work Hours: Full Time or Part Time

FLSA Status: Non-Exempt

Branch: Great Barrington, MA

To provide exceptional service to Waterware Showrooms/Plimpton & Hills customers whether over the phone or in person. Acquire an extensive knowledge of company products in order to best meet/ anticipate the needs of the customer.

• Guide homeowners through the process of their bathroom or kitchen renovation with design assistance, product selection and purchase
• Work with designers, architects, builders, plumbers and contractors through the project cycle
• Determine customer needs and potential for additional sales through suggestion of related products which will enhance their experience
• Proactively seek opportunities to obtain new customers and introduce them to the products and services that best match their needs
• Continuously expand product knowledge in order to best service the customer
• Determine product sale price in accordance with company procedure as well as address questions about product availability
• Keep pricing lists and structures confidential
• Teach customers about product features and benefits
• Continuously obtain information about new products, pricing changes and discontinued products
• Maintain a clean, attractive, and organized showroom appearance to enhance sales
• Make sure all product catalogs are up-to-date
• Apply active listening skills; paying attention to what customers are saying, being sure to understand their needs and asking appropriate questions in order to best enhance their purchasing experience
• Achieve set goals and objectives as well as consistently strive to exceed sales performance goals
• Other duties as required

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.