Key Account Manager

Responsibilities

• Drive profitable growth by expanding market share through new business development and increasing wallet share within existing key accounts.
• Execute a strategic account management approach by promoting Alkegen’s industrial insulation solutions, delivering value-driven proposals, and leading cross-functional collaboration to enhance customer satisfaction.
• Serve as a trusted advisor to customers through technical engagement, training, and market insight, while identifying competitive trends and driving continuous improvement.
• Meet and exceed sales targets.
• Target accounts by present and potential sales revenues/EBITDA, cost to sell and service, and probability of success.
• Allocate time and call frequency based on account targeting.
• Increase market share by calling on key accounts to promote Alkegen products, communicate special programs, present marketing/advertising programs, and new products.
• Prepare and conduct training and educational seminars, collect competitive information, oversee and resolve problems and complaints, and collect overdue receivables.
• Comfortable making presentations to large audiences.
• Sell all products but concentrate on those contributing higher EBITDA.
• Prepare written presentations, reports, and price quotations.
• Continually learn new product knowledge and acquire improved selling skills.
• Keep abreast of competition, competitive issues, products, and markets for Alkegen products.
• Attend and participate in sales meetings, product seminars, and trade shows.
• Assist with strategy development.
• Maintain customer account plans and customer files.
• Submit the following in a timely manner: CRM opportunities, call reports, forecasts, activity reports, expense reports.
• Communicate competitive information to corporate marketing.
• Complete and submit credit applications for new accounts.
• Utilize IT to save time.
• Anaylze/monitor data and reports.

• Bachelor's degree (B.S.) in business or technical discipline
• Demonstrated sales experience success selling ideas and/or products to both internal and external customers, automotive market sales experience preferred
• Other backgrounds may include product development, product or marketing management, application engineering, project, or program management
• Training in selling and negotiations skills is preferred
• Background in Insulation and/or construction projects preferred
• Motivated with strong ability to build relationships
• An understanding of pricing and ordering structures; product, technical and application data; competitive products and applications; blueprint reading; and industrial product knowledge is required
• Knowledge of industrial markets, i.e., petrochemical, aluminum, steel, ceramic, heat treating and other processes and markets we serve is desirable for future growth within organization is a plus
• PC literacy, including CRM, Microsoft Office, and Workday.
• Comply with all company policies and operate within expense budget.
• Work with, develop positive relationships with, communicate with, and coordinate activities with employees in other functional areas.
• Communicate effectively, cooperate with fellow salespeople and management.
• Spanish Language Skills Highly Desirable.