Receptionist & Travel Coordinator

Join us and be a part of our collaborative company culture, providing innovative, quality-built construction projects as a leading retail general contractor throughout California and the western United States.

We are looking for a Receptionist & Travel Coordinator who will provide exceptional front-office support while coordinating company travel arrangements and administrative operations with accuracy, professionalism, and efficiency. This role serves as the first point of contact for visitors, employees, clients, subcontractors, and vendors while ensuring smooth office operations and seamless travel coordination.

YOU ARE SELF-DRIVEN AND PROACTIVE.

You take initiative, anticipate needs, and consistently follow through on tasks with minimal supervision. You enjoy creating organized processes that support the success of your team and office operations.

You thrive in a fast-paced environment where priorities shift and challenges arise. You maintain a positive attitude while finding solutions, providing excellent customer service, and supporting employees across multiple departments.

You can effectively manage competing priorities, coordinate detailed travel arrangements, support administrative functions, and maintain a professional front-office presence without losing attention to detail.

In the First 30 Days and Ongoing:

• Learn Eleven Western Builders' services, operations, processes, and business lines.
• Become familiar with company travel procedures, office administration processes, and employee support functions.
• Learn company systems and software, including Microsoft Office, Sage 300, Procore, and other business applications.
• Build positive working relationships with employees, managers, vendors, clients, subcontractors, and visitors.
• Understand company policies related to travel coordination, office administration, and customer service.
• Support front desk operations by greeting visitors, managing phone calls, handling mail, and maintaining a welcoming office environment.

• Independently coordinate business travel arrangements, including airfare, hotels, rental vehicles, and travel itineraries.
• Serve as the primary point of contact for employee travel needs and travel-related questions.
• Assist in managing travel expenses and identifying cost-effective travel options.
• Coordinate shipping, receiving, mail distribution, and office logistics.
• Maintain office supplies, vendor relationships, and service appointments.
• Support meeting scheduling, conference room coordination, and company events.
• Provide administrative assistance across Human Resources, Operations, Accounting, and other departments as needed.

• Demonstrate a thorough understanding of company travel policies and office operations.
• Effectively manage multiple travel requests, administrative projects, and daily office responsibilities.
• Maintain organized electronic and hard-copy filing systems.
• Support onboarding activities, including workstation and office preparation for new employees.
• Resolve travel and office-related issues with professionalism and urgency.
• Assist with special projects, company events, and departmental initiatives.

• Operate as a fully integrated team member who independently manages front-office operations and company travel logistics.
• Consistently provide exceptional customer service to employees, clients, subcontractors, and vendors.
• Demonstrate strong organizational skills and attention to detail while managing multiple priorities.
• Proactively identify opportunities to improve office processes and administrative efficiency.
• Serve as a trusted resource supporting daily operations and employee needs across the organization.

• High school diploma or equivalent required;
  Associate degree preferred.
• Minimum of two years of administrative, receptionist, office coordination, or related experience preferred.
• Experience…