Member Service Representative

Position

Member Service Representative I at CONNECTIONS CREDIT UNION

Location:

Meridian, Idaho, United States

Employment Type:

Full Time

Remote:
Yes

Telecommute:
Yes

Salary: $16.00 - $22.00 per hour DOE

• Serve as the primary contact for members by processing cash and check transactions.
• Promote the credit union and its services while providing professional and friendly service to members.
• Occasionally travel/rover at least 25% to various Treasure Valley branches to assist with teller operations to cover absent employees or short‑staffed branches.
• Provide support for other branches as needed.

• High School Graduate or GED.
• Highly proficient in cash handling, especially with multiple denominations and large amounts.
• Excellent communication and interpersonal skills.
• Ability to demonstrate confidentiality regarding member accounts and sensitive information.
• Basic financial knowledge.
• Bilingual in Spanish preferred but not required.
• Must be bondable.

Monday – Friday / 8:30am – 5:30pm

• Medical and dental insurance, vision benefits.
• 401(k) matching.
• Life insurance, long‑term and short‑term disability insurance.
• Voluntary life benefits.
• Paid federal holidays.
• Birthday paid time off, flex time.
• Annual incentives above hourly wage.
• Paid PTO approximately 144 hours per year.

• Cash Handling.
• Communication.
• Interpersonal Skills.
• Spanish Bilingualism (preferred).
• Confidentiality.
• Financial Knowledge.
• Banking experience.