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Optics Customer Support Specialist
Job in
Meridian, Ada County, Idaho, 83680, USA
Listed on 2026-08-22
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Nightforce Optics in Meridian, Idaho (or Orofino) is seeking a dedicated Customer Experience Specialist to troubleshoot, document issues, and help customers across our product line. This role is the primary contact for diagnostics and problem resolution with Nightforce Optics and Horus Vision products.
You will interact with dealers and consumers via phone, email, and live chat; create SOPs and FAQs; collaborate with Sales, Shipping, R&D, and Accounting; and help ensure accurate order processing
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