Customer Care Associate

Customer Care Associate – JOB POSTING

Be The Person Who Makes Every Customer Experience Exceptional.

Competitive Pay + Performance Incentives + 3% IRA Match.

• Free uniforms
• Training & development
• 401(k) matching
• Competitive salary
• Employee discounts

• Coordinate customer projects from sale through installation.
• Keep customers informed with proactive communication.
• Manage service cases, warranty claims, repairs, and project issues.
• Support Sales Consultants with order coordination and follow-through.
• Follow up on open quotes using our proven systems.
• Work closely with Sales, Install, Warehouse, and Leadership to deliver exceptional customer experiences.

This is a full-time, on-site position based in our beautiful Meridian headquarters. You'll spend your day coordinating multiple customer projects, communicating with customers and teammates, solving problems, and keeping projects moving forward. If you enjoy staying organized, helping people, and making a meaningful impact every day, you'll love this role.

• Exceptional organization and attention to detail.
• Outstanding communication skills.
• Strong problem‑solving ability.
• Positive, team-first attitude.
• Ability to manage multiple priorities with confidence.
• Comfortable learning technology and business software.
• Previous customer service, office administration, logistics, project coordination, or sales support experience is a plus.

• Competitive compensation
• Performance incentives
• 3% IRA retirement match
• Career advancement opportunities
• Industry‑leading training
• Employee, friends & family discounts
• Beautiful new headquarters
• Positive, family-oriented culture
• Stable, year-round full-time employment
• A team committed to helping each other succeed

Elevate Every Experience. Create WOW. At Budget Blinds of Boise, every order represents someone's home, investment, and trust. Our Customer Care Team ensures every customer feels informed, valued, and supported from beginning to end. If you take pride in helping people, solving problems, and creating memorable experiences, you'll find an incredible opportunity to grow with us.