Customer Service Representative

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Meridian, , US

1 Attachments

2 days ago Requisition

Salary Range: $18.00 To $21.00 Hourly

At Commercial Tire,
we believe great people build great companies. As a proudly employee-owned organization, every team member has a stake in our success.

Full-time employees enjoy outstanding benefits, including
medical, dental, vision, and life insurance, stock ownership opportunities, a strong 401(k) plan, and generous paid time off.

If you’re looking for a career where you’re valued, supported, and set up to grow, we’d love to meet you!

• Light bookkeeping, data entry, end of days, enter tickets, mail, etc.
• Process invoices, billing, payables and other store administration
• Provides customers with knowledgeable, courteous and prompt service at all times, while being sensitive to their needs
• The CSR position should be a personable, welcoming representative of Commercial Tire with in-store, over the phone, and email/text communication
• Maintain a clean work area and personal appearance that meets company standards
• Assist with the following:
• Inventory maintenance; receiving, warehousing, delivery
• Notify customer on special order follow-up
• Provide price estimates over the phone and schedule appointments
• Pick-up and deliver customer vehicles and products
• Customer courtesy driving
• Clean-up office and waiting area, coffee making, popcorn and related
• Support Commercial Tire safety, operational and audit standards, policies and procedures
• A team player committed to continuous improvement
• Performs other duties as assigned

• Supports operational compliance scores for company audits (Operational and Safety)
• Oversees the accuracy of all administrative functions and ensures timely completion
• Greets customers in a friendly and professional manner

• Must be 18 years of age
• Must have a valid driver's license and an insurable driving record