Home Health​/Hospice Healthcare Marketer​/Patient Care Coordinator- Boise

Job Details:

Job Location:

Terrace Home Health and Hospice-Boise - Meridian, , Position Type:
Full Time, Education Level: 2 Year Degree, Salary Range: $60,000.00 - $70,000.00 Salary/year, Travel Percentage:
Road Warrior, Job Shift: Day, Job Category:
Marketing, Healthcare Marketing and sales experience is a must.

We are committed to EXCELLENCE in our delivery of care and services. Health Care is the fastest growing industry worldwide and at the center of every political discussion in America today. It is an exciting and rewarding career for the right person who joins our team. We are changing the way the world looks at Health Care.

As a Patient Care Coordinator, you will be the face of our Home health, and Hospice. The successful candidate will continue to develop our business in the Boise, . Responsibilities include meeting with physicians, patients, discharge planners for hospital and skilled nursing facilities, and many others who are in need of our services.

Generally Monday through Friday 8:30 - 5:00p.m. Flexibility for the occasional early start or late end to the day required. Flexibility for evening and weekend marketing events occasionally required.

• Must be highly motivated, energetic, and able to communicate effectively with physicians/their representatives, case managers, social workers, admission coordinators and/or other representatives of the community. Working knowledge of Medicare and Medicaid Eligibility rules.
• Sales and marketing experience, with demonstrated skills and proven results as required by Hospital Organizations, must be able to receive Reptrax/Vendor Mate credentials.
• Maintain current driver's license, auto liability insurance, and reliable transportation.

Clinical knowledge is a plus!

Department:
Administration

Reports to:

Regional Director of Business Development

Reporting to this position: N/A

Job Classification:
Administrative

Position

Purpose:

Completes day-to-day tasks regarding admission, discharge, and/or transfer of residents in accordance with local, state and federal standards and regulations, as well as established policies and procedures.

• Must be 18 years of age
• Associates degree in business or marketing is preferred but not required
• Must have, as a minimum, one (1) year of experience with demonstrated success in a business development or marketing position in a skilled nursing facility, assisted living facility or in another related health care facility.
• Understanding of customer service principles and exceptional interpersonal skills
• Knowledgeable of insurance coverage and authorization process pertaining to long-term care is helpful.

• Participates in an open and collaborative relationship between continuum partners (i.e. home health, hospice, SNF, ALF, etc.) working toward shared goals for occupancy census and collections.
• Performs duties daily as delegated by the Regional Development Director to facilitate the conversion of referrals to admission status.
• Knows at all times, the status of each referral.
• Communicates with external team members regarding referral status and any additional information needed to assist with the admission decision.
• Communicates daily with central intake, business office, administrator/directors to complete financial evaluations for potential referrals and payment options.
• Knows, at all times, which payment entities require prior authorization for payment and works with the appropriate department and individuals to ensue authorization is obtained.
• Maintains working knowledge of payors such as other insurances, Medicare A, Medicaid, Private, Veteran’s Administration contracts, and hospital contracts, etc.
• Assists with processing referrals timely on a daily basis as assigned.
• Ensures residents or patients are admitted, transferred and discharged from the facility software accurately on a daily basis.
• Records resident pay status changes on the facility’s internal daily census communication tool.
• Records resident pay status accurately in the resident’s record at time of admission.
• Behaves in a manner aligned with facility goals for occupancy and customer service.
• Meets with potential residents/representatives daily and provides information about the facility.
• Provides tours of the facility daily, and as requested by potential residents/representatives.
• Works in a helpful and pleasant manner, daily using the telephone to communicate with families,…