Food & Beverage Supervisor

Front of House Food and Beverage Supervisor

The Courtyard by Marriott Boise West/Meridian is currently seeking an experienced, knowledgeable and independent-working Front of House Food and Beverage Supervisor to assist in the day-to-day supervision of the operations of the F&B department, including the Bistro and banquet department. We expect this leader will exceed and understand all Marriott brand standards and ensure the departments are run efficiently with high standards and accountability.

As part of the property team, you will help us "craft inspired workplaces that enable all Associates to deliver kick-ass guest experiences and maximize investor returns"! This could be the perfect opportunity to advance your career with a growing and exciting hotel management company!

Position Responsibilities:

Provide the highest quality of customer service to all guests during the service within outlets. Under the direction of the General Manager and Executive Chef, lead the F&B team in all outlets including banquet events and Bistro operations. Additionally assist all guests with requests, needs and issues related to meal periods and with general information. Directly interact with hotel guests to provide exemplary service and attend to all needs.

• Lead the Bistro and Banquet teams to ensure smooth operations.
• Maintain proper cleanliness and uphold Marriott standards at all times.
• Ensure Banquet Event Orders (BEOs) are set up correctly and executed to meet client expectations.
• Actively participate in banquet processes and be able to cover shifts in the Bistro as needed.
• Create banquet schedules, post charges, and upsell to clients when appropriate.
• Serve as the primary liaison with clients during banquets and troubleshoot any banquet-related issues.
• Assist in developing menus for both the Bistro and Catering.
• Support the rollout and review of Marriott Food & Beverage initiatives and programs.
• Assist with ordering supplies as required.
• Maintain open availability, including weekends and holidays.
• Minimize food and supply waste.
• Receive, verify, and store incoming stock as needed.
• Prepare workstations for the next meal period.
• Handle cash, guestroom charges, and credit card transactions in accordance with hotel SOPs.

Job Requirements:

• Previous front of house F&B experience required
• Excellent Guest Service, Computer and Communication Skills are required via verbal, written and electronic means

Our Perks & Benefits:

Competitive Compensation

We offer a highly competitive salary that reflects your skills and experience.

Health Coverage

• Medical, Dental, and Vision insurance
• Ancillary Benefits to support your well-being
• 401(k) with company contribution

Work-Life Balance

• Paid Time Off (PTO) (based on FT or PT status)
• Paid Sick Leave to take care of yourself when needed (based on FT or PT status)

Career Growth & Support

• On-the-job training and mentorship
• Clear pathways for advancement within the company

Extra Perks

• Associate Referral Program – Get rewarded for bringing in top talent
• Banquet gratuities/Bistro tips - When working as the primary server in Bistro and/or part of the banquet gratuity distribution
• Hotel Discounts – Enjoy the exclusive rates at our properties
• Daily Pay – Access to your pay when you want it!