Payroll Associate - Indonesia

Join us on a journey of endless possibilities

At Strada , possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling work forces to perform at their best.

Learn more adaglobal.com PAYROLL ASSOCIATE, INDONESIA Main Responsibilities Where applicable support Payroll(s) so they are delivered as per the agreed processing calendar(s) and to the agreed KPIsUse Payroll expertise to advise upon client queries/issues and ensure a good understanding of country specific legislation and tasks

Where applicable ensure Data Management is performed accurately and on time Ensure Tickets and Calls are responded within SLA timescales and to a high standard

Follow Detailed Working Instructions (DWIs) and highlight any gaps/inconsistencies in the documentation. Also support the updating of DWIsProficient in using systems and toolsSOC Controls completed on time and with the necessary evidences

All system issues/defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and/or Products can investigate

Highlight to Service Manager any deviations from the standard scope of service

Ability to recognize and deal appropriately with sensitive and confidential information

Successful completion of all learning objectives

Time Recording to be completed accurately and on time Strada Security Standards are adhered and followed

Contribute to team meetings and raise any issues immediately to your Service Manager Ensure you are up to date with all Strada HR announcements and communications

Build good relationships with all lines of businesses where appropriate

Update internal stakeholders, when needed, in a timely and accurate way Participates in projects and activities as needed and assigned

Professional / Job Experience Knowledge of MS Office tools such as Excel, Word, and Power Point Flexibility  to support a global and fast paced environment

Attention to detail

Excellent written and verbal skills

Self-motivated and a willingness to learn

Education and Training Essential Bachelor ’s degree and demonstrated equivalent experience aligned with the position requirements1-2 years relevant experience administering Indonesia Payroll or Health & Welfare/Benefits in an HR Consulting, HR Outsourcing or other corporate environmentHRIS knowledge

At Strada, our values guide everything we do:

Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.

Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.

Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.

Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.

Care About Our Work and Our People – We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to…