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Regional Workforce Analytics Specialist
Job in
Meridian, Ada County, Idaho, 83680, USA
Listed on 2026-07-09
Listing for:
SupportFinity™
Full Time
position Listed on 2026-07-09
Job specializations:
-
IT/Tech
Data Analyst
Job Description & How to Apply Below
Support Finity™ is seeking a Workforce Analyst to enhance our regional support services. The role focuses on analyzing call and web chat patterns, evaluating agent performance, and optimizing scheduling to improve efficiency. The ideal candidate will have a Bachelor's degree and 3+ years in analytics or contact center operations. Proficiency in data analysis tools like Power BI and WFM software is essential.
Benefits include a comprehensive healthcare package, 401(k) with employer match, and paid time off. Join us to contribute to a dynamic team dedicated to exceptional service.
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