On-Site Customer Technician, Copier Support
Job in
Meridian, Ada County, Idaho, 83680, USA
Listed on 2026-08-02
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
Technical Support, IT Support, Network Security, Network Administrator
Job Description & How to Apply Below
- Use software to remotely access client computers to remotely troubleshoot and diagnose our customers network connectivity with multi-functional devices such as copiers and scanners.
- Communicate with customers via phone, email, etc. to gather information for troubleshooting.
- Work closely with sales representatives, customers, and field technicians to resolve network related problems.
- Be a part of a fun, growing, and dynamic department and culture focused on providing the highest level of customer success.
- 0-2 Years of experience working with TCP-IP Networking.
- Some computer knowledge mixed with a willingness and capability to learn.
- Natural problem-solving ability combined with a passion for fantastic customer service.
- Excellent written and oral communication skills.
- Ability to work in a fast-paced environment.
- Associates degree preferred.
- Knowledge of or experience working with networking protocols and concepts (VPN, Routing, Ports, TCP/IP, Network analysis tools) preferred.
- Network+ or A+ Certifications a plus.
- Knowledge or hands-on experience providing technical support to users using Windows 10 and server versions, MAC OS, and other mainstream applications preferred.
Demonstrates strong problem-solving abilities and excellent customer service skills while providing technical support for network connectivity issues. Proficient in troubleshooting multi-functional devices and familiar with networking protocols and concepts.
Highest-signal resume keywords- TCP-IP Networking
- Networking Protocols
- Technical Support
- Network+ Certification
- A+ Certification
- Network Analysis Tools
- VPN
- Routing
- Ports
- Windows 10
- MAC OS
- Troubleshooting
- Diagnosing Network Issues
- Multi-Functional Devices
- Customer Support
- Excellent Communication Skills
- Problem-Solving Ability
- Willingness to Learn
- Ability to Work in Fast-Paced Environment
- Customer Service Orientation
- Network+
- A+
- Customer Success
- Technical Support
- Networking Concepts
- Remote Access
- Field Technicians
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