MSP Engineer

Compu Net values its people more than any other asset—and realizes the contributions made by each employee are a reflection of their education, experience, certifications, expertise and passions. We strive to take care of each other, do the right thing and help our customers succeed. We work to build lasting relationships and are proud that our customers across many industries see us as a trusted advisor.

Putting the customer at the center of every engagement, our mission is to design, test, deploy and support the right IT solutions for every customer.

We offer a generous total compensation package for our employees, including competitive wages, medical, dental, vision, PTO, company-matching retirement plans, profit-sharing and more.

Compu Net is seeking a cloud-focused MSP Engineer to operate Microsoft Azure environments across a portfolio of managed customers. This role centers on monitoring, optimization, and operational execution to ensure Azure environments are delivered reliably, consistently, and to the highest standards of service quality and compliance.

TheMSPEngineer is accountable for the ongoing operation of Azure environments across multiple tenants, including monitoring, cost visibility, optimization, issue resolution, and change execution. The role requires strongescalationjudgment, clear documentation, and the ability to produce handoffs that receiving teams can act on without rework.

• Operate internal and customer
  
  Azure environments across multiple tenants using Azure Lighthouse and delegated administration
• Monitor health, performance, and security posture across managed environments
• Investigate and resolve operational issues, engaging Microsoft support when needed
• Participate in incident, problem, and change management processes according to defined service standards
• Execute routine changes including configuration, access, and policy updates
• Support patch management, update compliance, and baseline configuration across managed environments
• Support customer onboarding including subscription setup, Lighthouse delegation, monitoring baselines, and policy application
• Maintain tagging, naming, and subscription standards across managed environments

• Configure and maintain
  
  Azure Monitor, Log Analytics, and alerting acrossmultipleAzureenvironments
• Develop KQL queries, workbooks, and dashboards supporting proactive visibility
• Monitor Azure consumption and apply Fin Ops practices including rightsizing, scheduling, reservations, and anomaly investigation
• Track SLA adherence, surface exceptions, and report service performance against defined standards
• Produce health, cost, and optimization reporting for customers and internal stakeholders

• Automate operations and tenant administration using Power Shell and Microsoft Graph API
• Read,modify, and maintain
  
  Terraform/Bicep templates supportingAzureenvironments
• Maintain release and deployment pipelines using Azure Dev Ops or Git Hub
• Contribute to internal tooling supporting automated provisioning, monitoring, and governance

• Support disaster recovery and backup operations including runbook execution and recovery validation
• Operate security tooling including Microsoft Defender for Cloud and coordinate with Microsoft Sentinel workflows as required

• Maintain Azure Policy, RBAC, and governance standards across multipleAzuretenants
• Produce andmaintaindocumentation, runbooks, and operational procedures
• Support evidence preparation and process demonstration for partner program and compliance activities

Recognize when issues or opportunities exceed managed services scope and route them to the appropriate internal team

• Produce clear, well-documented handoffs that receiving teams can act on without rework
• Support communication standards including incident notification and scheduled review cadence
• Contribute to customer operational reviews with clear summaries of environment status and recommendations
• Maintain continuity of customer experience through and after escalation