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IT Help Desk Tier 1 — Fast-Paced Retail Tech

Job in Meridian, Ada County, Idaho, 83680, USA
Listing for: Jacksons Food Stores, Inc.
Full Time position
Listed on 2026-08-31
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below
Position: IT Help Desk Tier 1 Support — Fast-Paced Retail Tech

Jacksons Food Stores, Inc. in Meridian, Idaho is seeking a T1 Technical Support Center Representative to diagnose, troubleshoot, and route issues for retail locations and corporate users.

You will handle calls and tickets for IT and Facilities, gathering details, diagnosing problems, and routing to the appropriate teams. Ideal candidates have 2+ years in retail or help desk settings, strong Windows OS knowledge, and a passion for helping others in a fast-paced environment.

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