Desktop Support Technician

TEKsystems is currently seeking a Desktop Support Analyst for a 9-month hybrid remote opening located in Boise, Idaho.

The Desktop Support Technician supports in-house teams and responds in person to helpdesk tickets. Responds to help desk tickets. Works with vendor support contacts to resolve technical problems with desktop computing equipment and software. Ensures desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers and administrative systems. Builds and configure new user workstation equipment set (PC, desktop image, phone, peripherals, software, user accounts).

Troubleshoots basic network, software, and printing problems.

To provide consultation and technical support to management and staff in resolving problems with computer systems, services, and equipment; perform related work.

• Monitors problem/change activities
• Coordinates interactions between technical staff and end-users to respond to requests
• Provides training to users on hardware and software applications
• Troubleshoots and maintains data servers, user devices, and communication tools
• Performs testing activities
• May work as part of a team or independently with supervision
• Installs and maintains hardware and software products
• Configures user and network equipment according to department standards
• Installs, configures, and tests application software packages
• Assists in defining system standards and procedures
• Installs network infrastructure equipment hardware
• Identifies, evaluates, and corrects hardware, software, or operations problems
• Monitors and troubleshooting network system performance and networking problems
• Makes recommendations for future hardware and software additions or enhancements

Desktop, Troubleshooting, Active directory, Windows 10, Customer service, Imaging

Desktop,Troubleshooting,Active directory,Windows 10,Customer service

3+ years of desktop experience

Entry Level

This is a Contract position based out of Meridian, .

The pay range for this position is $20.00 - $23.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Meridian,.

This position is anticipated to close on Sep 10, 2026.

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