Project Manager, Operations Management, Project & Program Management
Listed on 2026-08-22
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Management
Operations Management, Project & Program Management, IT Project Manager
JOB SUMMARY
The Project Manager is responsible for planning, organizing, and overseeing the execution of projects from customer purchase order receipt to final customer acceptance. This role requires strong leadership and communication skills to manage customer interactions, ensure on-time delivery, and coordinate efforts across multiple departments and stakeholders. The ideal candidate is highly organized, proactive, and capable of navigating complex manufacturing environments to deliver exceptional results.
DUTIES& RESPONSIBILITIES
Travel:
Embrace the opportunity for travel (up to 25%) to engage with national and international stakeholders and enhance your global project management skills.
Participation in Virtual Meetings:
Actively engage in virtual meetings, webinars, and international conference calls with overseas clients outside of standard business hours to facilitate cross-border collaboration and synchronization.
Project Leadership:
Direct and manage projects from Customer Purchase Order (PO) receipt through final project acceptance, ensuring project deliverables adhere to JST and customer specifications while aligning with strategic organizational objectives.
Stakeholder Management:
Serve as the primary point of contact for internal and external stakeholders throughout the project lifecycle, expertly managing expectations, providing timely status updates, and facilitating effective issue resolution.
Customer Engagement:
Conduct site visits for project reviews, status assessments, final acceptance, and sign-off, ensuring client satisfaction and compliance with quality assurance standards. Maintain steady communication flows by collaborating with the client's project team members, and JST's project team members to ensure projects stay on track.
Cross-Functional Collaboration:
Work closely with diverse teams-sales, engineering, production, procurement, quality, test line and field service-to ensure timely project delivery and foster a culture of open communication.
Project Planning:
Develop and manage innovative project timelines, budgets, and resource allocation strategies, ensuring projects remain on track and within scope.
Project Scheduling and Resource Management:
Develop and manage project schedules and resource allocation plans, ensuring compliance with project scope and deliverable timelines.
Risk Assessment and Mitigation:
Identify and address potential project risks by implementing effective mitigation strategies and escalations, ensuring project stability and success.
Continuous Improvement Mindset:
Develop and deploy strategies, plans, or procedures aimed at optimizing operational efficiency and enhancing overall project performance.
Change Order Facilitation:
Initiate, manage, and communicate project order change requests (OCRs) through effective documentation and stakeholder engagement, ensuring seamless transitions and approvals.
Continuous Improvement Oversight:
Manage JST's continuous improvement framework, ensuring post-project reviews are conducted and follow-up actions are implemented effectively.
Team Leadership:
Participate in resource planning, delegate tasks, and inspire team members to achieve their full potential while meeting project objectives.
Client Approval Engagements:
Present project deliverables to clients for approval, actively participate in final sign-off meetings, and ensure stakeholder satisfaction throughout the project lifecycle.
Analytical Reporting:
Collect and analyze performance metrics, prepare insightful operational reports, and communicate updates to project managers and stakeholders to drive transparency and informed decision-making.
Financial Planning and Reporting:
Develop detailed financial reports and budgets that support project objectives and align with strategic financial goals.
Documentation Preparation:
Prepare scientific or technical reports, presentations, and operational documentation for internal stakeholders and client review, ensuring clarity and professionalism. Maintain job files with accurate contract information, OCRs and sales order updates.
Collaborative Problem-Solving:
Play a pivotal role in achieving team objectives, fostering cooperation, communicating constraints, and navigating challenges to work collectively towards innovative solutions and project success.
Team Contribution and
Collaboration:
Elevate team performance by achieving project milestones. Foster a collaborative team environment, and
Diverse Responsibilities:
Take on additional tasks as assigned, which may include responsibilities outside the primary scope of this position, supporting organizational growth and contributing to diverse projects within the company.
Bachelor's degree (Engineering, Operations Management, Field Service, or a related field) preferred but not required.
Certified Project Management Professional (PMP) or equivalent certification is a plus.
2+ years of project or management experience, engineering, sales, or field…
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