Practice Manager II - Jefferson Primary & Specialty Care - Newtown, PA

Practice Manager II

The Practice Manager II is responsible for directing, supervising and coordinating daily activities of a Physician Practice. The Manager is often responsible for multiple locations encompassing several specialties and generally 10 – 25 providers. The size and scope of this role as well as activities such as research, CPC, Residents, contribute to a medium to high level of complexity. It is common for Practice Manager II’s to manage Practice Manager I’s and/or Practice Supervisor at the designated locations within scope.

Work Shift:

Workday Day (United States of America). Worker Sub Type:
Regular Employee. Entity:
Aria Health Physician Services. Primary Location Address: 2700 S Eagle Road, NEWTOWN, Pennsylvania, United States of America. Nationally ranked, Jefferson is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, and is reimagining health care and higher education to create unparalleled value.

• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
• Supervises Physician Practice operations to ensure prompt and courteous treatment of patients as well as other aspects of the Practice.
• Assists in developing policies and procedures in conjunction with upper management to maintain the effective and efficient operation of the Practice.
• Manages personnel issues including new employee training, performance management and disciplinary actions.
• Interviews new employee prospects and participates in hiring decisions for designated office.
• Responsive to the needs and requests of providers and escalates issues Regional leaders or Administrators where appropriate.
• Performs annual written performance appraisals of support staff.
• Performs other duties as assigned.

• High School diploma or GED required.
• Bachelor degree preferred.
• Typically requires 3-5 or more years of experience in a Physician Practice or Healthcare setting.
• Management/Supervisory experience preferred.

• Understanding of the necessity and value of teamwork, ability to work effectively as part of a team.
• Knowledge of and ability to use office electronic calendaring software and capabilities.
• Knowledge of the organization's customer support policies, standards and procedures and ability to guide customers on all company interactions.
• Knowledge of and ability to adhere to existing customer support service agreements and the associated support levels and activities.
• Knowledge of and ability to use office support tools available on the desktop (e.g., word processing, email, presentation software and spreadsheets).
• Knowledge of and ability to use office electronic mail software and capabilities.

• Medical (including prescription)
• Supplemental insurance
• Dental
• Vision
• Life and AD&D insurance
• Short- and long-term disability
• Flexible spending accounts
• Retirement plans
• Tuition assistance
• Voluntary benefits, which provide colleagues with access to group rates on insurance and discounts.
• Tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service.
• Medical (including prescription) insurance for all colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps).

Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.