Technical Services Manager

A well-established and growing construction materials company is seeking an experienced Technical Services Manager to lead quality initiatives across its aggregates, concrete, and materials operations.

This is a high-impact leadership opportunity for a quality professional with strong technical expertise who is looking to drive quality standards, laboratory excellence, compliance, and continuous improvement across multiple sites.

• Lead and manage all aspects of the company's QA/QC program across aggregates, concrete production, and laboratory operations.
• Ensure compliance with industry standards, specifications, and regulatory requirements.
• Oversee laboratory testing programs, quality systems, documentation, and accreditation processes.
• Support operations teams by identifying quality issues, implementing corrective actions, and driving continuous improvement initiatives.
• Manage mix design validation, materials testing, and product performance programs.
• Develop quality metrics, reporting systems, and performance dashboards to monitor operational performance.
• Investigate customer complaints, product non-conformances, and root-cause issues while implementing preventative solutions.
• Recruit, develop, and mentor quality and laboratory personnel across the business.

• Multi-site operation supporting aggregates, concrete, and construction materials production.
• Opportunity to build and enhance quality systems while influencing company-wide operational performance.
• Visible leadership role with direct impact on product quality, customer satisfaction, and business growth.

• 10+ years of experience within quality assurance, quality control, materials testing, or technical services in the construction materials industry.
• Strong knowledge of aggregates, concrete, cementitious materials, and laboratory testing procedures.
• Experience managing quality systems, laboratory operations, and regulatory compliance programs.
  
  Proven leadership experience managing teams and driving continuous improvement initiatives.
• Familiarity with ASTM, AASHTO, ACI, ISO, or related industry standards.
• Bachelor's degree in Engineering, Materials Science, Geology, Construction Management, or a related discipline preferred.

• Bonus opportunity.
• Vehicle allowance and comprehensive benefits package.
• Long-term career progression within a growing organization.
• Opportunity to make a significant impact on quality, operational performance, and future growth.