Key Holder

IT’SUGAR Retail Keyholder

IT’SUGAR was founded to create an environment that fosters the greatest feeling of happiness and humor; that allows you to smile and laugh out loud without judgment. Expanding rapidly, with over 100 locations nationwide, IT’SUGAR aspires to a future where everyone has access to the pure joy that comes from indulging in a world with fewer rules and more sugar.

There are three major things that differentiate IT’SUGAR from other candy retailers. First is our product – an unconventional twist on traditional candy store goods that focus on the humorous and outlandish. Second is the ambiance – full of bright colors, loud music, and lighthearted rebellion. The third is the people – passionate, optimistic, and energetic.

IT’SUGAR is looking for a fun and dynamic Retail Keyholder to join our team. The keyholder is responsible for delivering a sweet customer experience while promoting our brand. Responsibilities include sales floor merchandising and maintenance, product knowledge, register duties, and opening or closing the store.

• Assist customers with requests and inquiries.
• Follow our customer engagement model, SUGARTAINMENT.
• Ensure sales floor is clean and organized while maintaining store visual standards.
• Operate POS/register to properly cash out all customers.

• Follow through on customer requests for specific items and suggest additional products.
• Use selling skills by explaining benefits, features, prices, quality, value, and other product information.

• Maintain store cash handling records.
• Responsible for opening and closing procedures as needed.
• Merchandise displays to visual guidelines.
• Assist in set-up for special events and promotions.
• Understand all Loss Prevention (LP) policies and procedures and communicate LP issues with Store Manager.
• Operational responsibilities include, but are not limited to, sales floor backroom restroom maintenance, cleaning, mopping, etc.

• Represent our core values: IT’S being Positive, Playful, Present, and a Difference Maker.
• Display enthusiasm and cheerfulness while working collaboratively in a team environment.

• Must be 18 years of age or older.
• Education:
  
  High School diploma or equivalent preferred.
• Years of
  
  Experience:
  
  6 months in a similar retail role preferred.
• Willing to work a flexible schedule including days, evenings, weekends, and holidays.
• Must be able to use a POS/cash register.
• Able to stand and walk for long periods of time; use hands to handle or feel; reach with hands and arms and talk or hear.
• Able to independently lift/move up to 25 lbs. Able to lift/move up to 50 lbs. with assistance.
• Must be able to work alone or with the minimum amount of supervision.

• Flexible scheduling
• Career growth opportunities
• Training and development
• 30% employee discount
• Perk Spot (Discounts on cell phone, travel, theme parks, etc.)
• 401k with company match beginning the 1st of the month after 60 days of employment.
• Employee assistance program
• And more!