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Workforce Optimization Analyst

Job in Meridian, Ada County, Idaho, 83680, USA
Listing for: Allstate Insurance Co.
Full Time position
Listed on 2026-07-11
Job specializations:
  • Sales
Salary/Wage Range or Industry Benchmark: 47500 - 78000 USD Yearly USD 47500.00 78000.00 YEAR
Job Description & How to Apply Below

Allstate Insurance Co. is seeking a role that supports Direct Phone Sales operations, ensuring optimal contact center performance to meet sales targets and deliver exceptional service experiences.

The position emphasizes real-time monitoring of metrics, staffing alignment with forecasts, and collaboration on training, scheduling, and onboarding within the Allstate Sales and Nat Gen Sales Contact Centers.

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