Firearms Sales

Overview

The Firearms Sales Associate is responsible for actively seeking out customers in our store, greeting them in an upbeat and professional manner while providing world‑class customer service and assisting with firearms questions and purchases.

• Ensure all paperwork for firearm sales including but not limited to form 4473, licensing, and background checks are completed accurately and thoroughly
• Consistently demonstrate proper firearm safety and handling
• Evaluate and appraise firearms for resale
• Exercise good judgement when interacting with customers when shopping for firearms
• Have a well‑rounded knowledge of all facets of the firearm industry including ammunition, reloading, and optics
• Follow all Company policies and procedures
• Must be able to legally own a firearm
• Ability to stop a straw purchase
• Greet all customers on the sales floor with courtesy and a smile
• Grow personal sales by hitting minimum goals and following Scheels professional salesmanship standards to provide an above and beyond customer experience
• Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
• Engage in conversation with customers and assist them in making buying decisions
• Demonstrate a passion for products in our store
• Attend all Scheels product training and all store meetings
• Maintain a professional appearance on the sales floor
• Assist in all other assigned duties
• Perform basic math; compute rate, ratio and percent; draw and interpret bar graphs
• Read and comprehend simple instructions, short correspondence and memos
• Write simple correspondence; effectively present information in one‑on‑one and small group situations to customers and other employees
• Demonstrate strong communication, organization, attention to detail and problem solving skills
• Strong oral/written communication and reading skills to communicate effectively and in a timely manner with all levels of the organization
• Be willing to help with freight/stocking when needed
• Demonstrate product usage within their shop and retrieve product from heights of greater than 6 ft.

• Customer Service – Genuinely and consistently treat co‑workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you.”
• Culture – Approach daily tasks, projects and follow‑up communication with energy and sense of urgency; cultivate a deep desire to become a knowledge expert in their role with the ability to apply knowledge and experience with great impact; show respect and appreciation for others and Scheels; arrive to work and meetings 10 minutes early.
• Team Mentality – Genuine interest and action in helping others before yourself, regardless of recognition or reward.
• Teach‑ability – Consistent eagerness to listen, learn, apply knowledge and accept critical feedback; ability to adapt to a changing work environment; ability to apply concepts of basic math, grammar, punctuation and spelling.
• Dress Code – Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co‑workers and business partners.
• Efficiency – Demonstrate pride and ownership of their work while meeting expected deadlines.

High School Diploma or General Education Degree (GED); and/or one to three months of cashiering experience.

• Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.
• Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
• Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury.

Full list of benefit offerings available at

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.