Comfort Advisor

Build Trust. Deliver Solutions. Change Lives.

At Ultimate Heating, Air & Plumbing
, we've spent over 20 years building a reputation for exceptional customer service, quality workmanship, and trusted home comfort solutions throughout the Treasure Valley—and we're continuing to grow.

We're looking for a Comfort Advisor who is passionate about helping homeowners, building lasting relationships, and providing customized HVAC solutions that improve comfort, efficiency, and peace of mind.

This role is critical to our success—you'll serve as a trusted advisor, educating homeowners, recommending the right solutions, and delivering an outstanding customer experience from consultation to close.

If you're driven, customer-focused, and motivated by unlimited earning potential, this is your opportunity to join a high-performing team.

Pay: $20.00 - $25.00 per hour during training

• Uncapped commission opportunities
• Performance bonuses, incentives, and SPIFFs
• 401(k) with Company Match
• Paid Time Off & Paid Holidays
• Employee Assistance Program
• Life Insurance

• Company vehicle
• Company phone and tablet
• Service Titan software
• Company-provided uniforms
• Fully stocked warehouse and field support

• In-house HVAC training programs
• Sales coaching and ride-alongs
• Nexstar Network leadership training
• Ongoing product and sales education
• Personal and professional development resources
• Operations Leadership

• Strong team environment focused on performance and accountability
• Company events, celebrations, and holiday parties
• Frequent team meals and recognition events
• Year-round work and career stability
• Collaborative marketing and leadership support

This is more than selling HVAC systems—it's about helping homeowners make informed decisions that improve their comfort, safety, and quality of life.

You will:

• Conduct professional in-home comfort consultations
• Evaluate customer needs and recommend customized HVAC solutions
• Build trust through education, honesty, and professionalism
• Deliver an exceptional customer experience from consultation through installation

• Conduct in-home consultations to evaluate homeowners' comfort needs
• Recommend HVAC systems, indoor air quality products, and comfort solutions
• Present financing options and explain available programs
• Build trust through honest recommendations and exceptional communication
• Deliver a five-star customer experience throughout the sales process
• Follow up with customers to ensure satisfaction and answer questions

• Achieve individual sales goals while maintaining company standards
• Accurately prepare proposals, estimates, and sales documentation
• Maintain organized customer records using Service Titan
• Manage time effectively and maximize appointment opportunities
• Continuously improve through coaching, training, and performance feedback

• Represent Ultimate Heating, Air & Plumbing professionally at all times
• Maintain product knowledge on HVAC systems, accessories, and financing options
• Follow all company sales processes and procedures
• Maintain accurate documentation and customer communication
• Uphold company values with honesty and integrity
• Work closely with Install Managers, Service Technicians, Dispatch, and Customer Service
• Communicate effectively with leadership and support teams
• Assist in achieving department and company goals
• Contribute to a positive, high-performing team culture

• 24+ years old with a valid driver's license and insurable driving record
• Ability to pass a background check and pre-employment drug screen (including marijuana)
• Previous sales experience, preferably in HVAC or home services
• Strong communication, presentation, and relationship-building skills
• Customer-focused with a consultative sales approach
• Ability to manage multiple appointments and prioritize effectively
• Self-motivated with strong organizational and time management skills
• Comfortable using technology, tablets, and CRM software

• 2+ years of Comfort Advisor experience
• 3+ years of HVAC industry experience
• Experience using Service Titan
• Knowledge of residential HVAC…