Journeyman Technology Field Tech, Worksite Solutions

Job Summary

The Journeyman Technology Field Tech, Worksite Solutions is responsible for independent diagnosis, failure analysis, and repair of various on‑machine and off‑machine technology systems, including removing, repairing, assembling, and installing equipment according to manufacturer specifications and technical skill requirements.

• Actively promotes, manages, and advocates safety for all employees, vendors, and clients in a safe work environment while adhering to all applicable safety policies, procedures, and standards.
• Completes Job Hazard Analysis (JHA) prior to any job‑related tasks according to WSECO’s policy and standards.
• Maintains clean and clutter‑free work areas to ensure a safe environment for all employees.
• Adheres to required personal protective equipment (PPE) as identified in safety policy.

• Demonstrates troubleshooting skills on various technology systems.
• Performs testing and compares data to specifications to determine whether the system is working as designed.
• Repairs and diagnoses technology system failures according to business time‑requirement guidelines.
• Completes complex machine technology system installations, including auxiliary hydraulic system configuration and setup.
• Performs tasks independently, including inspections and troubleshooting.

• Completes preventive maintenance and inspects/repairs components of machine guidance, productivity tracking, safety, and on‑machine health systems.
• Troubleshoots and repairs technology systems.
• Demonstrates understanding of various technology systems.

• Understands, tests, and repairs complex electrical systems, including Deutsch and Ampseal connectors, 6/12/24 battery voltage systems, and various harness types.
• Troubleshoots and repairs machine software and firmware compatibility as needed.
• Troubleshoots and repairs machine networking and ECM communication systems.

• Participates in continued education and training initiatives as outlined in the Western States Equipment Technician Career Development Plan (TCDP).
• Utilizes service manuals (Trimble, SIS, and parts books) to address technical issues and perform tasks within technician level abilities according to printed procedures.
• Utilizes parts reusability guidelines.
• Completes service reports for files and warranty purposes using STW for timely work order closing.
• Addresses all inquiries promptly and friendly to meet or exceed internal and external client expectations.
• Performs other duties as assigned while developing a mindset for technician productivity.

• Ability to navigate Microsoft products.
• Ability to obtain job‑related certifications for specialty equipment such as forklifts, rigging, and overhead cranes.
• General knowledge of manufacturer‑specific software (SIS, ET, and Trimble).
• Ability to develop and maintain effective working relationships with others.
• Consistent attendance and timeliness with the ability to work overtime with limited notice.
• Works within and promotes Western States’ purpose, vision, and values.

• Proof of high school diploma or General Education Degree (GED).
• Associate’s degree in diesel technology or trade school diploma preferred.
• Minimum three years of equivalent experience in a Caterpillar or similar environment with hydraulic, engine, and powertrain experience required.
• Valid driver’s license and acceptable driving record required with the ability to obtain a DOT Med Card.
• Appropriate technician‑level tooling required.
• Must be able to communicate in English (speak, read, comprehend, write).

• Ability to stand for long periods, walk, sit, climb stairs, reach, bend, stoop, push, pull, lean, and twist.
• Exposure to extreme temperatures and environments.
• Ability to lift up to 60 lbs. in accordance with Western States’ Lifting Policy, including the required amount and approach.
• Must meet all safety requirements for applicable safety policies.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.

This role is designated as safety‑sensitive.