Help Desk Intake & Call Triage Specialist
Job in
Meridian, Lauderdale County, Mississippi, 39309, USA
Listed on 2026-07-11
Listing for:
Ideal Software Systems, Inc.
Full Time
position Listed on 2026-07-11
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator -
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator
Job Description & How to Apply Below
Ideal Software Systems is seeking a Support Assistant to be the first point of contact for customers. The role emphasizes friendly, professional communication and effective triage on a multi-line phone system.
You will field calls, assist with basic administrative duties, and support team-based operations. A high school diploma and 2 years in a related role are preferred, with proficiency in Outlook, Word, and Excel desired.
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