Technical Manager

Responsibilities

• Lead and manage a team of installers, technicians, and technical specialists to deliver high-quality services.
• Oversee the deployment, implementation, and maintenance of IoT systems, software applications, and hardware solutions.
• Collaborate closely with internal teams—including Sales, Product, and Operations—to ensure service delivery aligns with business objectives.
• Establish and maintain best practices, processes, and standards to drive efficiency and quality in technical service operations.
• Manage project timelines, budgets, and resource allocation to ensure successful delivery within scope and schedule.
• Conduct performance evaluations, provide constructive feedback, and mentor team members for ongoing growth.
• Stay informed on emerging technologies, industry trends, and best practices, integrating them into service offerings where appropriate.
• Partner with third-party vendors and technology providers to evaluate and incorporate external solutions.
• Ensure all technical service activities comply with relevant regulations, safety requirements, and industry standards.

• Associate’s degree in computer science, Engineering, or related technical field (Bachelor’s degree preferred).
• 5+ years of experience in technical service management within IoT, software, hardware, or integrated solution environments.
• Demonstrated leadership experience with the ability to inspire, guide, and develop technical teams.
• Strong hands-on technical background across IoT, software, hardware systems, or similar technologies.
• Proven experience in project management, including planning, execution, and performance monitoring.
• Excellent verbal and written communication skills with experience interfacing with clients and cross-functional teams.
• Strong problem-solving and decision-making capabilities, with a focus on innovative and effective solutions.
• Knowledge of industry standards, regulatory requirements, and best practices within technical services.
• Experience supporting clients across various industries and delivering customized technical solutions.
• Ability to manage multiple concurrent projects

If you're an experienced Technical Services Manager based locally to Meridian who's looking for a new challenge with long-term career prospects, please do apply now for immediate consideration.