Network Infrastructure Specialist II
Listed on 2026-06-26
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IT/Tech
Network Engineer, Network Security, Network Administrator, Systems Administrator
This is second-level professional network infrastructure work involving network operations, administration, troubleshooting, installation, monitoring, security, and support of communication systems and network devices. The incumbent works with network hardware, software, user devices, links, and infrastructure across multiple platforms and network configurations.
Work includes monitoring capacity and performance, assisting with enhancements, implementing equipment or software changes, maintaining network security and backup processes, coordinating with internal and external support providers, and providing technical leadership to first-level staff as assigned.
Examples of Work- troubleshooting and maintaining network and communication devices
- coordinating with internal and external network support providers
- supporting Local Area Network (LAN) and Wide Area Network (WAN) configurations
- monitoring network use, capacity, and performance
- recommending changes or enhancements to network systems
- implementing approved network improvements
- installing network and communication equipment or software
- supporting firewall administration
- assisting with server administration
- maintaining network security and backup processes
- documenting network issues and resolutions
- providing technical support and guidance to staff
- supporting portions of larger network projects or enhancements
- communicating with users, vendors, agency staff, and technical support providers
- performing related duties as assigned
Typically requires a Bachelor’s Degree and 3-5+ years of information technology experience with emphasis in network operations and administration.
Essential Functions- supporting network infrastructure operations
- troubleshooting, maintaining, installing, and supporting network and communication devices, links, equipment, and software
- monitoring network capacity, use, and performance
- supporting Local Area Network (LAN) and Wide Area Network (WAN) configurations
- assisting with firewall administration, server administration, network security, and backup processes
- recommending and implementing approved network enhancements
- coordinating with internal and external network support providers
- documenting technical issues, resolutions, and network changes
- providing technical guidance to first-level staff as assigned
- communicating effectively with users, vendors, technical staff, and agency personnel
- maintaining accuracy, reliability, and security of assigned network systems
- performing related information technology duties as assigned
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