Adoptions Advisor Part-Time
Listed on 2026-09-18
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Customer Service/HelpDesk
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Adoptions Advisor Part-TimeMerriam, KS, US
4 days ago Requisition
Salary Range: $17.00 To $21.00 Hourly
Adoptions Advisor Part-Time
Job Description
Class: Part Time - Non-Exempt August 2026
Location:
Merriam
Reports to: Senior Manager of Adoptions
Salary Range: $17 to $21 hourly
Great Plains SPCA located in Merriam, KS is the highest rated shelter in the Kansas City area that serves 7,000 animals and 500,000 residents annually. We are a results driven organization built on resiliency, compassion, inclusion, and accountability.
- Are you ready for a job that keeps you on your toes, both mentally and physically?
- Are you looking for a job where "predictable" is a dirty word?
- Are you as consistent as a cat's unwavering demand for treats at 3 a.m.?
- Want to make a daily difference for community pets?
Position Summary: This results-focused position is key to ensuring our pets find the right homes. Our matchmaking approach is centered on creating safe and lasting adoptions.
Key Responsibilities
- Drive results and movement of animals through our adoption process
- Ensure safe and successful adoptions through excellent customer service and matchmaking
- Uphold and promote a culture of high-quality customer service for all patrons
- Ability to ask appropriate questions and gather information during adoption screening process
- Manage adoption process from start to finish, including all necessary paperwork
- Ability to diffuse conflict and de-escalate situations when necessary
- Provide information to the public on all GPSPCA services and programs, communicating the organization’s culture, philosophies, and mission in a positive manner
- Understand animal behavior and common issues to create lasting and safe adoption matches
- Ability to speak to an animal’s medical or behavioral needs in a clear and positive manner
- Maintain knowledge of all adoptable animals to appropriately place them in adoptive homes
- Problem solve and think creatively to ensure a positive outcome for customers and animals in our care
- Maintain efficient interdepartmental communication, procedures, and processes
- Monitor health and behavior of adoptable animals, reporting concerns to Shelter Medicine or Behavior teams as needed
- Other duties as needed
Key Capabilities
- Key Competencies
- Drive for Results, Resilience, Integrity, Problem Solving, and Customer Focus - Ability to use logic and reasoning to evaluate alternative solutions or approaches to problems
- Manage multiple situations, people, and tasks simultaneously
- Ability to manage daily tasks and resolve problems with minimal guidance
- Ability to work independently or as a team
- Accurate typing, data entry, and computer skills
Experience Requirements
- High school diploma or GED
- 1+ year of related sales and customer service experience in a fast-paced corporate environment
- Prefer familiarity with computer functions and programs such as Internet and web-based programs, Microsoft Office, and Pet Point
- Knowledge and work-related experience with animals
Additional Requirements
- Possess a valid driver’s license
- Bilingual preferred (English/Spanish)
Work Conditions
Standard work schedule:
Saturday, Sunday and one weekday.
- Must be comfortable working with dogs and cats of all ages and temperaments
- Strong interpersonal and verbal and written communication skills
- Displays maturity, good judgment, professionalism, and problem-solving skills
- Ability to remain calm and empathetic in stressful situations
- Compassion and empathy for animals and humans
- Frequent standing, walking, bending, lifting, stooping, carrying, and reaching
- Handle and restrain animals weighing up to 100 lbs.
- Lift 50 lbs. to waist height
At…
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