Retail Assistant Store Manager

Retail Assistant Store Manager

At Russell Stover
, not only do we love chocolate, but we love our jobs! Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Working at Russell Stover you'll be part of the leading manufacturer of boxed, seasonal, and sugar‑free chocolates. For over 100 years, Russell Stover Chocolates, Whitman's, and Pangburn's have been crafted with the finest ingredients to bring happiness to generations.

Today, we produce over 55 million pounds of chocolate annually, and our legacy brands can be found in 13 company‑owned stores and over 9,000 wholesale accounts. Join our team and let's continue making chocolate lovers happy!

The Assistant Store Manager will work in an environment unlike most others. It is a destination for consumers looking to purchase an off‑the‑shelf or customized gift for someone special. It is an experience for those wanting to treat themselves and their families to our in‑store made fudge, caramel apples, and hot fudge sundaes. You will be responsible for the day‑to‑day operations and overall care of staff and will be directly reporting to your Training Manager and Team Leader of Retail Shops.

• Supervising, leading, and motivating employees
• Recruit and hire quality associates
• Provide first‑rate coaching and training
• Meet sales and profit goals
• Control expenses and inventory
• Display strong merchandising techniques
• Unload, receive, and stock merchandise
• Prepare and supervise the regular in‑house production of a variety of confection items made locally in our candy kitchen
• Display an excellent customer‑service‑driven attitude
• Perform back‑office duties using a PC

• 3 years of prior retail management experience
• Customer service and selling experience
• Experience using Microsoft Word and Excel
• Experience using an email service
• Ability to frequently lift up to 5 lbs., with the ability to lift up to 50 lbs.
• Ability to constantly stand, bend, reach, and work with your hands

• High school diploma or GED
• Strong leadership and team‑management skills
• Able to manage multiple priorities at once
• Exhibit strong problem‑solving skills
  
  Communicate clearly and effectively with customers, coworkers, and others throughout the organization
• Desire to be part of a performance‑driven team

• Must be willing to work a flexible schedule including evenings and weekends
• We offer an attractive wage and benefits package including medical, dental, vision, life insurance, 401(k) plan with generous company match, and product discounts
• Employment by Russell Stover Chocolates is contingent upon I‑9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference and background checks

At Russell Stover Chocolates
, we don't just accept difference – we celebrate it, support it, and thrive on it for the benefit of our employees, our products, and our community. Russell Stover Chocolates is proud to be an equal‑opportunity workplace.

We provide equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.

Make Happy. Work Happy.