Repair and Tool Technician

Job Description

Repair and Tool Technicians are responsible for the evaluation and repair of small engines, outdoor power equipment, and handheld electrical devices. The position involves making equipment recommendations and ensuring units are maintained. Technicians work in both stores with Tool Rental Centers and in repair centers.

In a store setting, technicians will provide service to store customers in Tool Rental. This includes writing customer contracts and invoices for equipment rental and tool repairs, checking that tools are operating properly, and demonstrating their proper use as needed. Technicians are also responsible for the day‑to‑day operation and maintenance of equipment in the tool rental department. In non‑store locations, technicians will ensure units are repaired, tested for quality, and cleaned prior to returning to the store where the repair originated.

Technicians must have a thorough knowledge of all tools and must effectively manage the tool inventory by maintaining and repairing them as necessary.