Assistant Branch Manager

About the Role

This position works closely with the Branch Manager to attain branch and bank goals by ensuring day‑to‑day operational excellence in the branch, supervising and leading the tellers, and by providing Breakthrough Client Service. The ABM processes transactions, places clients in appropriate account and loan products, cross‑sells other bank services and makes referrals to other departments as appropriate. The ABM ensures the branch meets or exceeds operations standards at all times, is responsible for satisfactory audits, monitors sales and service goals, and coaches other team members to deepen customer relationships using the Client and Business Financial Review.

The ABM develops and maintains strong, long‑term relationships with consumers and businesses in the local community and consistently provides proactive solutions and problem resolutions in alignment with the bank’s Breakthrough Client Service Standards. The ABM acts as a backup to the personal banking team to open new accounts, receive loan requests and gather credit‑related information. The ABM manages, leads, trains, and coaches tellers and may also oversee personal bankers in collaboration with the Branch Manager.

The ABM processes and oversees technical tasks such as opening and closing the branch, overdraft monitoring, wire transfers and collections, stop payments, and monitoring branch controls.

High School Diploma or GED is required. Associate’s, Bachelor’s, Vocational, or Technical Degree in banking, business, or a related field, or equivalent work experience, is preferred.

Required:

2 years of retail banking experience. Preferred: 1 year of management or supervisory experience; 1 year of consumer and small business lending origination experience; customer service background in retail or banking.

Demonstrated ability to grow sales by developing long‑lasting, knowledge‑based relationships with clients and offering customized solutions. Demonstrated leadership skills such as handling difficult customer and associate conversations in a professional, transparent, and courteous manner. Strong attention to detail and the ability to multi‑task effectively.

Proficient use of spreadsheets and other banking computer systems and related software, and ability to operate a variety of office equipment and to perform repetitive movements for tasks such as counting cash, typing, and handling documents.

This position requires you to act as a Bank Mortgage Loan Originator (MLO), who is an individual authorized by the Bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, etc. All MLOs will be required to register as an MLO complying with the SAFE Act requirements. This position is not authorized to act as a Bank Closed‑End MLO;

it is limited to open‑end transactions (i.e., home equity lines of credit) only.

Pay range: $20.00 to $28.00 per hour. The selected candidate’s pay rate is dependent upon a variety of non‑discriminatory factors including, but not limited to, job‑related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance‑based incentive compensation, details of which will be provided during the recruitment process.

• Competitive total rewards package including base wages and comprehensive benefits.
• Health insurance (medical, dental, vision).
• 401(k) retirement savings plan with employer match for qualifying contributions.
• Employee assistance program.
• Life and disability insurance.
• Tuition assistance.
• Mental health resources.
• Identity theft protection.
• Legal support.
• Auto and home insurance.
• Pet insurance.
• Access to an online discount marketplace.
• Paid vacation, sick days, volunteer days, and holidays.

Primary location: 206 East Front Street, Merrill, OR 97633. Ability to work fully onsite at the posted location(s).

Columbia Bank is an equal‑opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.