Receptionist, Administrative​/Clerical

Overview

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation, impacting 30,000 patients daily.

We are on a mission to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

The Receptionist role creates a positive patient‑centric experience by providing excellent customer service. Responsibilities include all reception, secretarial, and clerical aspects of the program, cash collection, and supply ordering. As a receptionist, you partner with the Executive Director to establish and maintain a therapeutic environment and routine for residents, contributing directly to the safety and long‑term recovery of our patients.

• Welcomes visitors/patients by greeting them in person or on the telephone, answering or referring inquiries.
• Responsible for cash collection and daily balancing.
• Responsible for all clerical functions, including typing, filing, mail/correspondence flow, and electronic organization of files.
• Responsible for daily phone coverage functions.
• Maintain security by following procedures, monitoring logbook, and checking in visitors.
• Coordinate appointments for clients and staff.
• Communicate all relevant information to supervisory staff regarding clients and the facility.
• Manage Accounts Receivable, Accounts Payable, and deposits.
• Maintain a safe and clean reception area by complying with procedures, rules, and regulations.

• Minimum high school diploma.
• 1–3 years’ experience in an office setting; experience in the medical field is a plus.
• Exceptional customer service skills.
• Exceptional computer skills.

• 18 days PTO (Paid Time Off) + 8 paid holidays.
• 401(k) with company match.
• Company-sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short‑term disability, long‑term disability, and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP).
• Discounted tuition and scholarships through Capella University.

Equal Opportunity Employer
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